[Hiring] Student Loan Counselor @Xperteez Technology

Role Description

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required; your domain knowledge is what matters.

Scope of Work

• Write realistic student loan questions reflecting common borrower concerns and scenarios.
• Craft authoritative reference answers using up-to-date federal guidelines, with citations to official sources.
• Assess and review responses from other experts, ensuring clarity, accuracy, and policy compliance.
• Identify and flag content inaccuracies, ambiguities, or outdated guidance for further review.
• Stay current on federal student loan regulations, policy updates, and relief programs relevant to borrowers.
• Collaborate within a virtual network to enhance training data quality and reliability.

Qualifications

• Comprehensive knowledge of federal student loan programs.
• Recent, hands-on experience advising borrowers, such as nonprofit student loan counseling, college financial aid, or federal loan servicing.
• Exceptional written and verbal communication skills with a commitment to clarity and empathy.
• Meticulous attention to detail, especially in reviewing complex borrower scenarios and documentation.
• Self-motivated and highly organized, thriving in remote, independently managed project settings.
• Up-to-date knowledge of ongoing federal policy changes impacting student loans and borrower relief options.

Requirements

• Federal student loan knowledge
• Repayment plans
• Forgiveness and relief programs
• Attention to detail
• Remote work self-management

Company Description