[Hiring] AI & Technical Upskilling Sr Specialist @Maximus

Role Description

Maximus' Learning and Organizational Development (L&OD) function is seeking a Sr. Specialist, AI & Technical Upskilling (remote) to help build the AI and technical skills our employees need to thrive in a rapidly evolving workforce. This role designs, coordinates, and continuously improves scalable learning solutions that help employees build practical AI and technical skills, use emerging technologies responsibly, and apply learning directly to their work. The Sr. Specialist partners with business stakeholders, subject matter experts, HR partners, technology teams, vendors, and learning contributors to translate skill needs into clear learning pathways, high-quality assets, practical reinforcement, and measurable outcomes. This role is ideal for a learning professional who brings strong instructional design judgment, curiosity about AI and emerging technology, stakeholder confidence, and program execution discipline.

Qualifications

• Bachelor's Degree and 5+ years of experience required
• Five (5) or more years of experience in the area of Learning & Development and Learning Management Systems administration required (preferable CSOD)
• Three (3) or more years of experience supporting a global/complex instance of the Learning Management System Cornerstone OnDemand (CSOD)
• Experience working on complex issues where analysis of situations or data requires an in-depth knowledge of the company
• Ability to regularly interact with senior leaders and executives
• Demonstrated ability to think strategically and translate business performance gaps into learning and development strategies
• Five (5) or more years of experience in Corporate Learning & Development, instructional design, curriculum development, or a combination of these areas
• Experience designing technical training and supporting certification strategy for technical audiences
• Foundational understanding of AI concepts, LLMs, prompt engineering, and responsible AI practices, with the ability to translate these into learning content
• Experience designing, drafting, and developing storyboards for learning solutions, including eLearning, instructor-led training, virtual learning, and blended formats
• Demonstrated ability to identify learning needs and translate them into practical learning solutions
• Experience navigating complex organizational environments and partnering with stakeholders across functions

Requirements

• Strong understanding of instructional design principles and adult learning theory (e.g., ADDIE, Rapid Course Development)
• Experience developing learning assets across multiple formats, including eLearning, ILT, Virtual ILT, job aids, presentations, discussion guides, and performance support resources
• Experience applying visual design principles to create polished, accessible materials such as slide decks, infographics, and quick reference guides
• Strong writing, editing, facilitation, and communication skills, with the ability to explain complex topics in plain language for different audiences
• Experience designing, coordinating, or improving enterprise learning programs related to AI, technical skills, digital transformation, automation, data literacy, or emerging technologies
• Proficiency with Canva, Microsoft 365, Microsoft Copilot, SharePoint, and Teams
• Proven ability to partner with SMEs and cross-functional teams to gather content, clarify objectives, and align to business needs
• Experience coordinating vendors, facilitators, internal contributors, and learning operations partners to deliver programs on time and with consistent quality
• Experience supporting skills gap analyses and needs assessments
• Ability to translate skills requirements into clear learning objectives, learning pathways, and program components
• Experience using learning data, surveys, assessments, and learner feedback to identify opportunities for improvement
• Demonstrated ability to manage multiple workstreams, competing priorities, and deadlines while maintaining quality and stakeholder confidence
• Curiosity and continuous learning mindset related to AI, data, automation, learning technology, and future skills

Benefits

• Health insurance coverage
• Life and disability insurance
• A retirement savings plan
• Paid holidays and paid time off

Company Description

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.