[Hiring] Site Reliability Engineer @HealthEquity

Role Description

As a Site Reliability Engineer (SRE) supporting HealthEquity's Finance domain, you will help ensure that critical financial systems, scheduled jobs, and business processes operate reliably, securely, and at scale. Your work will help safeguard financial processing, reduce operational disruptions, and enable engineering teams to deliver with confidence.

• Own and improve the operational reliability of Finance applications, scheduled jobs, and supporting infrastructure.
• Monitor production health and job execution, proactively addressing failures, processing delays, and performance issues.
• Develop dashboards, actionable alerts, and service-level objectives to measure and improve reliability.
• Respond to production incidents, coordinate recovery, and drive root-cause analysis and preventive improvements.
• Provision and maintain infrastructure using infrastructure as code and automated deployment practices.
• Partner with three Scrum teams to prepare new jobs and services for production, including scheduling, dependency management, monitoring, and support handoffs.
• Design safe retry, rerun, and recovery procedures to help prevent missed or duplicate financial processing.
• Automate repetitive operational tasks and improve deployment, maintenance, and recovery processes.
• Maintain runbooks, operational documentation, and disaster recovery procedures; participate in recovery testing.
• Collaborate with engineering, Product, Security, and infrastructure teams on capacity, access controls, and release readiness.
• Participate in the team’s on-call rotation and support critical processing windows as required.

Qualifications

• 3 or more years of professional experience in site reliability engineering, DevOps, production engineering, or a similar operational role.
• Strong troubleshooting skills across applications, databases, networks, and infrastructure.
• Experience supporting scheduled jobs, batch processing, and workflows with complex dependencies.
• Proficiency in scripting or programming languages to automate operational tasks.
• Hands-on experience with cloud infrastructure, infrastructure as code, CI/CD pipelines, and version control.
• Experience with monitoring, logging, alerting, and observability tools.
• An understanding of incident management, root-cause analysis, capacity planning, and disaster recovery.
• Familiarity with secure access management, secrets management, and auditable change practices.
• The ability to coordinate across multiple teams, prioritize competing needs, and communicate risks clearly.
• A proactive approach to ownership, documentation, and continuous improvement.
• Experience supporting financial systems, reconciliation, billing, or other accuracy-sensitive workflows is preferred.

Benefits

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education & tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

Company Description

HealthEquity has a vision that by 2030 we will make HSAs as widespread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position.