[Hiring] Senior Dev Ops Engineer @ Higher Logic
Mar 14, 2025 - Higher Logic is hiring a remote Senior Dev Ops Engineer. đź’¸ Salary: competitive compensation with comprehensive health benefits. đź“ŤLocation: Canada.
Role Description
Higher Logic operates at scale, serving tens of millions of end users every day. As a member of the Platform Engineering team, you will play a crucial role in the continuous improvement of our SaaS infrastructure as we strive for DevOps excellence. This is a full-time position with the Platform Engineering Team. You’ll work both collaboratively and independently on concurrent complex projects to execute our infrastructure road map and promote DevOps best practices within the organization.
- Employ a high degree of technical skill and precision in a global, multi-cloud environment running 24x7x365.
- Maintain a positive and solution-focused attitude and good working relationships with coworkers.
- Perform hands-on configuration and tuning of service resources while working to architect and build independent microservices.
Platform Engineering at Higher Logic has a primary responsibility for service reliability in the production environment. We’re also crucial to Engineering enablement through the development and administration of CI/CD pipelines and the promotion of DevOps best practices.
- Interact with large swathes of the company daily.
- Manage and configure cloud infrastructure components, primarily in AWS.
- Help to create strong feedback loops between all business lines by communicating, documenting, and remediating operational incidents.
- Actively support security and compliance as a first-class concern.
- Decrease the incidence, scope, and severity of operational failures (improve MTTR and MTBF).
- Guide products to Production Readiness (scalability, observability, operability, resiliency, etc.).
- Create, maintain, and operate CI/CD pipelines, for both product and infrastructure resources (IAC).
- Provide on-call support and troubleshoot problems and malfunctions on managed infrastructure.
- Conduct all business in accordance with Higher Logic policies and procedures.
Qualifications
- Want to improve product, technology, people, and process in a growing organization.
- Appreciate the value of diversity of opinions, approaches, and backgrounds.
- Communicate & collaborate extremely well with others.
- Understand the value provided by incremental solution delivery, POCs, MVPs, etc.
- Think with an Agile mindset and are familiar with Kanban and Scrum.
- Have significant commercial experience with our stack, or a bachelor’s degree or better in Computer Science, MIS, or equivalent.
Desired Qualifications
- Some high-level language experience such as: Python, PowerShell, C# (and need to write code for your job).
- Demonstrated server-management skills, including a high level of comfort on the command line.
- Infrastructure-as-code, and related tools such as: Terraform, Chef, Puppet, Ansible, Packer, GitHub Actions.
- AWS, Windows Server, Linux, Windows Kerberos Authentication, Active Directory, ADFS, SQL Server, MySQL, IIS, HAProxy, Autoscaling, RDS, Docker, Redis, Memcached, CI/CD.
- Experience with Cisco or other network appliances, and network design best practices.
- Deep understanding of internet concepts (TCP/IP, HTTP, databases, caching, load balancing).
Benefits
- Competitive compensation.
- Comprehensive health benefits package.
- Healthcare and dependent-care flexible spending account.
- Company short-term and long-term disability insurance.
- Company culture that recognizes its employees.
- Room for growth and development and management that cares about your professional growth and will help you achieve your goals.
- Significant advancement opportunities for outstanding performers.
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| đź“Ť | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
competitive compensation with comprehensive health benefits
|
Remote
Location
Canada
|
|
Job Type
full-time
|
Posted
Mar 14, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
