[Hiring] General IT Infrastructure Systems Administrator @North Wind Group
Mar 15, 2025 - North Wind Group is hiring a remote General IT Infrastructure Systems Administrator. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
Role Description
In support of the Northwind IT Infrastructure organization, this position will act primarily in the role of a Subject Matter Expert (SME) for our WS_FTP, KiteWorks and Box.com environments along with a secondary role to our Software Distribution application, a centralized software installation site offering of over 675 applications. As a File Transfer Analyst you will step into a critical role to ensure a secure and efficient transfer of data between internal and external environments.
- Management of the file transfer processes
- Account request administration
- Monitoring performance and troubleshooting issues
- Working closely with customers and team members
Essential Duties and Responsibilities
- Management of current internal and external WS_FTP server resources, operations, support, and maintenance activities
- Support of the File Transport Protocol infrastructure
- Work with customers to ensure account management policies are in place and followed
- Part of a team that operates on day-to-day activities in support of break-fix, data calls, audits and general support tickets
Additional Duties and Responsibilities
- Work with current Software Distribution Subject Matter Expert, learning and understanding the packaging and delivery of application delivery to End Users
- Occasional Off Hours and Weekend support may be required
Qualifications
- Bachelor's Degree and 2 or more years of experience, or an equivalent combination of education, training and experience
- Minimum 2-3 years of IT server administration experience
- Proven experience in managed file transfer or data integration roles
- Strong knowledge of file transfer protocols such as FTP, SFTP and HTTP/S
- Familiarity with file encryption, decryption, and secure file transfer practices
- Understanding of network protocols, firewall configurations, and security concepts
- Solid knowledge of networking protocols (SFTP/FTP, TCP/IP, HTTP/HTTPS, DNS, etc.)
- Strong understanding of application transport and network infrastructure protocols (DNS, WINS, SSL/TLS, FTP, HTTP and Microsoft Active Directory)
- Strong understanding of the administration and day to day support of the WS_FTP, Kiteworks and Box.com environment or similar technology
Skills and Abilities
- Proficiency with Windows Server 2019/2022, TCP/IP, DNS, Active Directory, Azure and VPN client software
- Ability to troubleshoot and resolve technical issues related to file transfer systems
- Stay up-to-date with industry trends, emerging technologies, and best practices in managed file transfer
- Proactively identify opportunities for process optimization and automation to enhance efficiency
- Excellent attention to detail and communication skills
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Strong analytical ability when working with peers and IT management
- Knowledge with current Technical Standards, IT Concepts, Administrative tools, Backup and Recovery, Disaster Recovery
Special Requirements
- Must be a US Citizen
Preferred Qualifications
- Cloud technology experience a plus
Physical Demands
- Working at a desk for the majority of the day
Working Environment
- 100% Remote Position
Benefits
- Competitive pay and benefits package
- Health, life, and disability insurance benefits
- 401(k) with company match
- Generous paid leave
- Tuition reimbursement for eligible employees
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 15, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
