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Design
UX Research Lead
@Zoom Communications, Inc.
[Hiring] UX Research Lead @Zoom Communications, Inc.
Apr 03, 2025 - Zoom Communications, Inc. is hiring a remote UX Research Lead. đź’¸ Salary: $146,700 - $339,300. đź“ŤLocation: USA.
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Role Description
As a Lead UX Researcher, you will play a pivotal role in driving and scaling research across the company. Your expertise will shape design decisions by advocating for usability, consistency, and customer needs. Additionally, you'll empower product and design teams by educating them on research methodologies and enabling them to conduct their own studies.
- Collaborating with cross-functional teams to educate, scale, and integrate user experience research as a core practice.
- Defining business strategies and research goals in partnership with product, design, and development teams to maximize impact.
- Planning, prioritizing, and executing research projects, defining methodologies, analyzing findings, and providing actionable recommendations to stakeholders.
- Leveraging expertise in user experience research, psychology, and technology trends to drive decisions and ensure platform-wide consistency.
- Conducting research studies on user behaviors, needs, and preferences, analyzing multi-dimensional data to inform product decisions.
- Monitoring user adoption and measuring the success of applications, innovations, and designs, using insights to drive improvements.
- Communicating and summarizing findings to stakeholders, influencing design decisions and fostering alignment across teams.
- Applying professional expertise to resolve complex challenges creatively, aligning solutions with company objectives.
Qualifications
- Reside in the Pacific Standard Time zone (West Coast)
- Possess extensive UX research experience spanning a decade, with a high proficiency in effectively implementing research strategies within large-scale organizational settings.
- Show proficiency in utilizing user experience research methods and tools, including Qualtrics, Tableau, and usertesting.com, to enhance user satisfaction and engagement.
- Be able to help evaluate and create engaging user experiences that balance functionality and emotional impact.
- Have excellent problem-solving skills with meticulous attention to detail.
Requirements
- Salary Range or On Target Earnings: Minimum: $146,700.00 Maximum: $339,300.00
- In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value.
- Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
- Location-based compensation structure; there may be a different range for candidates in this and other locations.
Benefits
- As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health.
- Support work-life balance and contribute to their community in meaningful ways.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Design
Design
|
Salary
đź’¸
$146,700 - $339,300
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 03, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
