[Hiring] UX Research Analyst @DataForce by TransPerfect

Role Description

DataForce by TransPerfect is seeking a UX Research Analyst to support ongoing user research initiatives for a temporary, full-time engagement. This role will focus primarily on operationalizing and managing questionnaire-based research studies, with an emphasis on Text-to-Speech (TTS) quality and potentially Translation quality.

This is a hands-on, execution-focused role. The selected candidate will work closely with the client’s research team to administer studies, manage survey workflows, collect responses, and analyze results. The research design will be provided by the team; the analyst will ensure studies are properly built, launched, monitored, and analyzed.

Role Summary

The UX Research Analyst will be responsible for implementing and managing questionnaire-based research studies from setup through reporting. This includes:

• Building surveys in Qualtrics based on predefined designs
• Configuring workflows and logic
• Monitoring live studies
• Ensuring data quality
• Analyzing results

The role requires strong organizational skills and attention to detail to ensure studies run smoothly and findings are accurately documented and communicated to stakeholders.

Role Responsibilities

• Build, configure, and manage questionnaire-based research studies using Qualtrics (or similar tools)
• Implement complex survey logic and workflows based on predefined study designs
• Launch and monitor studies to ensure smooth execution and data quality
• Collect, organize, and validate survey responses
• Clean, validate, and organize survey responses to ensure accuracy and reliability of findings
• Analyze study results, identifying trends, patterns, outliers, and key drivers in the data
• Produce structured summaries, visualizations, and reports that communicate results clearly to stakeholders
• Collaborate directly with client stakeholders (East Coast US) on study execution and reporting
• Maintain documentation and ensure research processes are organized and repeatable

Qualifications

• 1–3 years of experience supporting or running questionnaire-based research studies
• Demonstrated experience collecting and validating survey responses and producing insight-driven summaries and reports
• Strong working knowledge of Qualtrics, including survey logic and workflow configuration
• Fluent English (written and verbal)
• Strong analytical thinking, attention to detail, and ability to clearly communicate findings
• Ability to follow structured research plans and execute independently

Requirements

• Strong preference for experience in Text-to-Speech (TTS), voice testing, translation quality, or related domains
• Experience in software, technology, or digital product environments
• Understanding of statistics for survey analysis
• Familiarity with user interfaces and UX concepts
• Experience working with distributed or international teams

Company Description

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

To learn more about DataForce please visit us at https://www.transperfect.com/dataforce .

TransPerfect is an equal opportunity employer and committed to all recruitment processes and workplace free from harassment, sexual harassment and discrimination.

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com .