[Hiring] Sr UX Designer I @RELX

Role Description

Are you passionate about transforming complex risk, compliance, and investigation workflows into intuitive customer experiences? Do you enjoy partnering with customers and cross-functional teams to shape innovative, AI-assisted products that solve real-world challenges?

The Senior UX Designer will lead all UX design activities for KYC Orchestrator and serve as the key voice of the user representing UX within this product team. You will work closely with Product Management, UX Research, Engineering, Data Science, Architecture, and business stakeholders to understand customer needs and design effective product experiences.

You will help shape the product from its early stages by:

• Understanding customer workflows
• Exploring important use cases
• Creating and testing design concepts
• Translating findings into clear design recommendations

The successful candidate will be comfortable working on complex and evolving product challenges. You will combine customer-centered thinking with hands-on design execution, use research and product evidence to guide your work, and help cross-functional partners better understand the needs of users.

Qualifications

• Experience in UX, product, interaction, or related design roles
• Experience designing complex digital products, SaaS platforms, enterprise applications, or workflow-driven systems
• Demonstrated experience leading UX design for products, features, or significant initiatives
• Strong skills in interaction design, information architecture, prototyping, user flows, wireframing, and high-fidelity design
• Proficiency with Figma and familiarity with modern design tools and practices
• Experience translating customer research, feedback, analytics, and product insights into effective design solutions
• Strong communication, presentation, facilitation, and cross-functional collaboration skills
• Portfolio demonstrating customer-centered problem solving, design execution, iteration, and collaboration

Requirements

• Experience with data-rich, configurable, or workflow-intensive products
• Experience with compliance, risk, financial services, investigations, or decision-support solutions
• Experience designing AI-assisted, generative AI, conversational, or agent-supported experiences
• Familiarity with responsible AI principles, including transparency, source visibility, human review, and user control
• Experience taking new products from customer discovery through validation and delivery
• Familiarity with Agile/lean product development, design systems, and reusable components

Portfolio Requirement

Submission of a portfolio is required. Please include case studies that demonstrate your approach to understanding customer problems, designing complex product experiences, iterating through research and testing, collaborating with Product Management and Engineering, and carrying design work through implementation.

Benefits

• U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates.
• If performed in Illinois, the base pay range is $100,100 - $166,800.
• If performed in Chicago, IL, the base pay range is $104,800 - $174,700.
• This job is eligible for an annual incentive bonus.