[Hiring] Senior UX Researcher @Avenga

Role Description

Join our Workforce Adoption, Change, Experience team to drive and execute user research strategies across our product portfolio. The Senior UX Researcher role bridges human-centered design, product strategy, and actionable behavioral insights to deliver intuitive, high-impact digital experiences for our global users.

We are seeking a Senior UX Researcher to act as an expert practitioner for our product discovery and design initiatives. Embedded in our product team, you will focus on execution and delivery:

• Turning user needs into actionable product recommendations.
• Collaborating closely with design and product teams.

Qualifications

• 3–5 years of dedicated hands-on experience in User Research, Usability Testing, or Product Design Research within digital platforms.
• Prior experience conducting research within Data, Analytics, AI-driven products, or complex system migration projects is highly desirable.
• Solid proficiency in both qualitative methodologies (in-depth interviews, usability testing, field studies) and quantitative tools (surveys, card sorting, basic product analytics).
• Proven experience embedding research insights directly into fast-paced, agile product development cycles.
• Proven ability to operate independently—taking ownership of research projects from brief to presentation without needing daily technical supervision.
• Excellent storytelling and presentation skills to effectively communicate research findings and rationale to cross-functional stakeholders.

Requirements

• Plan, scope, and conduct generative, evaluative, qualitative, and quantitative research across complex product features.
• Translate raw qualitative feedback and quantitative behavioral data into clear, actionable recommendations for product and design teams.
• Integrate regular usability testing, user interviews, and field research into agile sprint cycles.
• Partner closely with Product Managers, UX/UI Designers, and Engineers early in the product life cycle to align business goals with user needs.
• Apply key usability metrics (e.g., System Usability Scale, task success rates, time-on-task) to measure design impact over time.
• Audit existing user flows to identify friction points, reduce cognitive load, and advocate for seamless user journeys.

Benefits

• Equal opportunities in recruitment, career development, and leadership.
• Commitment to fostering a diverse work environment.
• Encouragement of a workplace where everyone feels free to be themselves.