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Senior UX Design Strategist
@12542 Citicorp Services India Private Limited
[Hiring] Senior UX Design Strategist @12542 Citicorp Services India Private Limited
Mar 16, 2025 - 12542 Citicorp Services India Private Limited is hiring a remote Senior UX Design Strategist. đź’¸ Salary: unspecified. đź“ŤLocation: India.
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Role Description
As a Senior UX Designer/Strategist you’ll be contributing and holistically designing digital products across Citi’s Functions Technology Controls Organisation. Working with our Head of Design & UX for Controls and partnering with our Product and Engineering teams, you’ll be applying your extensive skills and experience to create high quality designs in all stages of the UX design process.
- Develop strategic, user-focused digital experiences for multiple key audiences.
- Identify and create user personas-based key in system users.
- Work with the Head of Design & UX and Product team to provide direction whenever UX related interaction is needed.
- Conduct A/B testing and drive efficiencies and change through metric driven findings.
- Produce UX roadmaps for a variety of B2B, B2C clients.
- Plan and implement data-driven strategies to help clients reach business goals through deliverables such as content strategy documents and website information architecture.
- Lead a variety of quantitative and qualitative UX research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared.
- Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed.
- Define relevant metrics for benchmarking and measurement of journeys.
- Design and facilitate Design Thinking workshops that support product strategy / vision.
- Work in partnership with Product organisation to create user stories and product roadmaps.
- Mentor and train product and business analyst colleagues to upskill their research capabilities.
- Be a design lead interfacing with business and engineering organisations for the project and supporting UX designers ensuring the right solutions are created.
- Work closely with junior UX Designers to ensure they have all the details they need to support the generation of detailed UX designs.
- Ensure quality and output aligns to Citi’s Design system.
- Help to support new UX starters in the team.
- Participate in the wider UX community of practice.
Qualifications
- 10+ years of relevant UX design/UX Research experience.
- Extensive hands-on experience leading UX design and experience with qualitative and quantitative UX research in a product design environment across the Design Thinking stages.
- Experience leading and conducting generative and evaluative user research.
- Must be able to design and facilitate design workshops relating to UX Research, Product visioning (both in-person & remote).
- Creative problem solver comfortable dealing with uncertainty.
- Self-starter with the ability to define goals and strategies.
- Able to combine strategic thinking with pragmatism without sacrificing quality.
- Proactive and positive attitude, with strong attention to detail & analytical skills.
- Outstanding written and oral communication skills.
- Significant experience working with senior stakeholders and engineers.
Requirements
- Bachelor’s/University degree, Master’s degree preferred.
Company Description
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| đź“Ť | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Design
Design
|
Salary
đź’¸
unspecified
|
Remote
Location
India
|
|
Job Type
full-time
|
Posted
Mar 16, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
