[Hiring] Senior UX and Product Design Consultant @Societ Inc.

Role Description

We’re seeking a highly experienced UI/UX professional who can bring industry best practices, challenge our assumptions, and help us build software that is intuitive, efficient, and enjoyable to use.

• Help ensure our products not only function exceptionally well, but also present a modern, polished, and cohesive experience that reflects the quality of our platform and strengthens our position in the market.
• Conduct comprehensive UX reviews of existing products and workflows.
• Identify friction points and recommend improvements based on established UX principles.
• Evaluate new features before development to ensure they are intuitive and user-friendly.
• Collaborate with Product Managers, Developers, and stakeholders throughout the product development lifecycle.
• Create user flows, prototypes, and interactive designs where appropriate.
• Introduce UX methodologies and best practices into our product development process.
• Help establish design standards, interaction patterns, and usability guidelines.
• Recommend improvements to navigation, information architecture, accessibility, and overall product consistency.
• Partner with Product leadership to influence roadmap prioritization through a UX lens.
• Help evaluate product decisions based on customer outcomes, usability, and market competitiveness.
• Identify opportunities where improved experience creates strategic product differentiation in the market.
• Help balance usability improvements against technical realities and product priorities.
• Participate in design reviews and provide constructive feedback.
• Help embed UX thinking into planning, estimation, feature discovery, and product reviews.
• Mentor developers and other stakeholders on user-centered design principles, helping build lasting UX capability across the organization.

Qualifications

• 8+ years of professional UI/UX design experience.
• Significant experience improving B2B SaaS products.
• A strong portfolio demonstrating complex software applications (not just marketing websites).
• Expertise in user-centered design methodologies.
• Strong knowledge of interaction design, information architecture, and accessibility standards.
• Excellent communication and facilitation skills.
• Comfortable constructively challenging assumptions and advocating for user needs while balancing business objectives and technical realities.
• Experience working with Agile product teams.

Requirements

• Bonus Experience:
• CRM, ERP, case management, fundraising, or enterprise software.
• Experience modernizing or evolving established enterprise software products.
• Software serving nonprofit organizations.
• Design system creation and governance.
• UX research and usability testing.
• Accessibility (WCAG) expertise.

Success in This Role

• After six months, you will have:
• Built strong relationships with Product and Development teams as a trusted design partner.
• Identified high-impact usability improvements across both our legacy and modern platforms.
• Introduced practical UX practices that are becoming part of our everyday product development process.
• Helped establish a shared design language and interaction standards.
• Increased confidence across the organization in making customer-centered product decisions.

Engagement Details

• Independent Contractor.
• Approximately 2 days (15 hours) per week.
• Flexible schedule.
• Remote.
• Initial 6-month engagement with the opportunity for ongoing work.