[Hiring] Senior Product Designer @BlueCross BlueShield of South Carolina

Role Description

We're hiring a Senior Product Designer to join our Digital Experience team. The work will primarily be for our health insurance portal and app, used by members across the country. This is a generalist role requiring a breadth of skills. You’ll work closely with the Digital Implementation Lead and others across Digital Experience to translate customer needs, business goals, and product strategy into innovative digital solutions. While your focus will be on design, success in this role will require a working knowledge of the technical systems behind our digital experiences and how they influence what we design.

You'll be involved in projects end to end, including:

• Research and user testing
• Working with stakeholders
• Developing concepts
• Prototyping
• Writing UI copy
• Supporting developers
• Ensuring the final product meets UI standards

You'll also share what you know with the other team members, help elevate our UX maturity, and participate in bringing AI tools into our workflow. Finalists will be asked to perform a short, on-camera design exercise as part of the interview process.

Qualifications

• 7 years experience with 2+ years designing transactional consumer-facing products in healthcare, insurance, financial services, or another highly regulated complex domain.
• Ability to work with a product owner and diverse stakeholders to understand and define complex business requirements within legacy technical systems.
• Demonstrated skill delivering high-quality Figma mocks and prototypes with minimal guidance, including responsive layouts, conditional states, documentation, and accessibility requirements.
• Capability for mentoring and reviewing the work of other designers.
• Experience performing UX research and usability testing, as well as turning insights into concrete design decisions.
• Capacity to write user-focused UI copy without a dedicated content designer.

Requirements

• Required Education: Bachelors in a job-related field
• Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
• Required Work Experience: 5 Years user interface design experience.
• Required Skills and Abilities:
  • Strong technical knowledge of user experience and usability best practices and methodologies.
  • Strong understanding of page layout and interface design concepts.
  • Solid understanding of markup and style sheet languages (HTML/CSS) and optimizing design concepts around these technologies.
  • Good understanding of graphic design and typography.
  • Demonstrates flexibility for adapting to both changing business and client needs, and a changing technical environment.
  • Advanced analytical and research skills.
  • Ability to interpret data and make appropriate recommendations.
  • Ability to communicate effectively with all levels of the organization including technical and business staff.
  • Strong conceptual problem-solving skills.
• Required Software and Other Tools: Graphic design software, Microsoft Office.

Benefits

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more