[Hiring] Senior Product Designer @TextNow, Inc.

Role Description

We’re looking for a Senior Product Designer who can help deliver great experiences for our customers.

• You will own how the experience flows: the structure, the sequence, and the path a person takes through the product.
• Find the real problem, then design the simplest experience that solves it.
• Shape how the product flows: the structure, the sequence, and how one step leads to the next.
• Drive elegance and simplicity. Take out what the customer does not need.
• Make the experience fluid, so moving through the product feels obvious.
• Use AI to multiply your creative vision while keeping the judgment about what is worth making and what is good.
• Round-trip the work between the canvas and prototypes people can use, so the intent survives both.

Qualifications

• You design how a product works. Your best work is flows, structure, interaction, and whether a person understands it.
• You hold a high bar for what customers actually experience.
• You have strong judgment. You can tell a considered experience from an average one, and you will throw the average one out.
• You are comfortable with ambiguity.
• You write clearly. A few sentences can carry the decision, the constraint, and the tradeoff.

Requirements

• 5+ years of experience designing consumer products.
• A portfolio that shows how an experience flows: structure, sequence, and the simplest solution to a hard problem.
• You use AI to multiply your creative vision, you keep the judgment, and you can round-trip between the canvas and a prototype.
• Bonus: You have shipped products or experiences in your spare time.

Compensation

The expected base salary range for this role is:

• Canada (Waterloo, ON): CAD $156,800 - $224,000
• United States (San Francisco / Bay Area): USD $209,200 - $298,800

Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.

Our goal is to offer a competitive package that reflects the impact and expertise you bring to the team.

Benefits

• Free phone service
• Strong work-life blend
• Employee stock options
• Unlimited vacation
• 12 paid holidays per year
• Competitive compensation
• Health, dental, and vision benefits
• Short-term & long-term disability coverage
• $750 annual wellness benefit or healthcare spending account
• RRSP matching (Canada) | 401(k) (USA)
• Parental leave for eligible employees
• Learning & Development opportunities
• Company travel for team events, off-sites, and more

More information about our total rewards package will be available during the hiring process.