[Hiring] Senior Product Designer @Roboclaim

Role Description

We are building a new product in a complicated industry, and our users need a simple, reliable experience. We’re growing fast and have many ideas to design and test—while dealing with real-world constraints like messy data, edge cases, and legacy workflows.

This is a Senior Product Designer role with high ownership. You’ll be our only designer for the time being, partnering closely with founders and engineering to move quickly from insights → designs → shipped improvements.

We’re especially excited about designers who are AI-native in their workflow—you use AI tools to accelerate research synthesis, explore options faster, draft UX copy, and speed up early concepts—then apply strong judgment and craft to ship high-quality product experiences. This is not a role for someone who only pushes pixels in Figma.

Qualifications

• 5–10+ years as a Product Designer (or similar) for web apps/SaaS; startup or zero-to-one experience is a strong plus.
• A portfolio showing shipped, complex workflows (not just marketing pages).
• Comfortable operating as a solo designer: you can self-prioritize, manage tradeoffs, and drive projects end-to-end.
• Strong systems thinking: IA, state management, edge cases, accessibility fundamentals.
• Proficient in Figma and prototyping (lo-fi → hi-fi), with clear handoff and UX QA habits.
• You actively use AI tools in your day-to-day workflow (research synthesis, ideation, wireframes/flows, UX writing, documentation, etc.) and you know when not to rely on them.
• Curious by default; you ask “why” until the problem is clear.
• Excellent collaboration and crisp written communication, especially with engineers and founders.

Requirements

• Domain experience in insurance, claims, or other complex/regulated workflows.
• Familiarity with analytics/telemetry, experiment design, and outcome-driven iteration.
• Experience creating or evolving a design system in production.
• Comfort reading API docs or inspecting network requests/JSON to understand edge cases and product behavior.

Benefits

• Join a small, dynamic team: every team member plays a critical role and has a voice.
• Opportunity to work on innovative, high-impact projects that reshape the insurance industry.
• A collaborative and supportive environment where creativity thrives.
• Professional development opportunities and career growth within the company.
• Full-time, fully remote position with flexible working hours.

What you’ll do (first 90–180 days)

• Own end-to-end design for core workflows: discovery → concepts → prototypes → polished UI → shipped iterations.
• Run lean discovery: customer calls/shadowing, synthesize insights, and validate direction with quick tests.
• Translate complexity into clear IA and interaction patterns, including roles/permissions and edge-case states (empty/loading/error).
• Partner with founders + engineering to scope MVPs, prioritize work, and make smart tradeoffs with clear success metrics.
• Use AI tools to accelerate your workflow (research synthesis, ideation, UX copy, documentation) while ensuring accuracy and quality.
• Establish lightweight reusable patterns/components that improve consistency and speed without overbuilding a design system.

What success looks like

• Within 30 days: You’ve mapped user mental models, identified high-friction moments, and shipped small UX wins.
• Within 90 days: A critical workflow is redesigned and shipped; measurable friction drops.
• Within 6 months: A pragmatic set of patterns/components improves consistency and velocity across the product.