[Hiring] Senior Director, Content Design @Slack

Role Description

Slack is at an inflection point. We're evolving from the world's most beloved team communication tool into something fundamentally new: an AI operating system where humans and agents work together to get things done. Built on the context of your work, Slack becomes a single, personalized command center that replaces fragmented apps, inboxes, and point solutions.

As agents take on more of the work, the words between humans and machines carry more weight than ever. They set expectations, signal intent, earn trust, and keep people in control. Content design is a key part of what makes Slack feel like Slack. As the platform evolves, content designers as language experts will be at the center of defining these new experiences. We're looking for a leader with deep UX and content craft, that is excited about defining the evolution of work and the judgment to work through the hard tradeoffs AI brings. You'll grow a high-performing team of content designers, champion their work and careers, and make content design a core part of how Slack builds its future.

Qualifications

• Deep content design background with strong UX craft.
• Experience designing content systems that cut cross-platform confusion and keep language consistent across products, surfaces, and devices.
• Experience managing content design teams, ideally including Help or support content.
• Track record of growing strong ICs and leaders.
• Experience leading distributed teams.
• Executive presence: ability to explain the value of language systems clearly and influence product decisions at the senior level.
• Excellent track record of cross-functional collaboration.
• AI fluency grounded in judgment.

Requirements

• You lead through coaching, helping designers make and own their decisions.
• You lead through advocacy, opening doors and adding influence behind key decisions.
• You trust the team to set its areas of focus and build on existing momentum.
• You look for growth opportunities for everyone on the team.
• You bring a growth mindset and real curiosity to a discipline that's changing fast.

Benefits

• Time off programs.
• Medical, dental, and vision coverage.
• Mental health support.
• Paid parental leave.
• Life and disability insurance.
• 401(k) plan.
• Employee stock purchasing program.