[Hiring] Salesforce UX/UI Designer @Seers Group Australia Pty

Role Description

Join our consulting team on a large-scale Salesforce transformation program for a highly regarded Australian federal government organisation. You will translate business requirements and user needs into intuitive, accessible Salesforce experiences, working closely with business stakeholders, Solution Architects and delivery teams.

• Lead discovery, structured BA-led workshops, user research and co-design activities.
• Develop personas, user journeys, service blueprints, wireframes and prototypes.
• Create accessible designs aligned with WCAG 2.1 AA, client branding and Salesforce capabilities.
• Work with Solution Architects to address integration needs and ensure designs are technically feasible and ready for delivery.
• Translate requirements into epics, user stories and features in Jira or equivalent tools.
• Document requirements, obtain Business Owner sign-off and support build teams throughout delivery.

Qualifications

• Proven Salesforce UX/UI design experience and strong business analysis skills.
• Experience facilitating workshops and translating research into practical design outcomes.
• A portfolio demonstrating user journeys, wireframes, prototypes and interaction designs.
• Knowledge of accessibility standards and Salesforce configuration and customisation constraints.
• Strong communication and stakeholder collaboration skills.
• Australian federal government project experience would be highly regarded.

Requirements

• You must be an Australian citizen, live in Australia and hold a current Australian Government Baseline security clearance or higher.

Benefits

• Work on meaningful government and enterprise projects.
• Join a collaborative team that values your expertise and ideas.
• Enjoy autonomy and trust, with supportive leadership.
• Grow your career with opportunities to step into leadership roles, supported by mentoring and experienced specialists.
• Be part of a people-first culture with open communication, team activities and social events.