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Principal Researcher
@Sutherland
[Hiring] Principal Researcher @Sutherland
Apr 11, 2025 - Sutherland is hiring a remote Principal Researcher. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role is an opportunity to make your mark on a key disciplinary area with a growing practice.
- Principal Researchers take responsibility for our most complex engagements, ranging from one-off studies to programs of research.
- Help shape the development of our practice, nurturing team growth and expanding our methodological toolkit.
- Trusted by our sophisticated clients to recommend research solutions to fit their evolving needs.
Key Responsibilities
-
Relationship Management
- Develop and manage key relationships, from lead generation to post-delivery feedback.
- Help to frame engagement strategy, proposal content, and the definition and positioning of our research value proposition.
- Creatively develop bids, scope projects, and configure engagements to optimize results for clients with varying budget and timeline requirements.
-
Project Leadership
- Confidently lead and manage multiple engagements simultaneously.
- Create engaging learning experiences for client teams throughout the research process.
- Recommend and deliver polished and compelling deliverables that enable action to realize organizational goals.
- Facilitate client meetings and workshops to achieve consensus or clarity.
- Evangelize and grow expertise in HCI within our San Francisco practice.
-
Team Mentorship
- Participate in building and evolving the research methodology, codifying and improving existing processes.
- Provide mentoring and support professional development of team members, especially in research design and analysis.
- Advocate for the team and our work, e.g., publishing papers, attending industry events, writing blogs, activity on social media.
- Champion human-centered innovation across our broader organization, Sutherland Global.
Qualifications
- Academic qualifications in Cognitive Psychology, Human-Computer Interaction (HCI), Interaction Design, Design Strategy or a related field are useful, with a Masters or PhD preferred; however exceptional candidates may instead have experience that serves as an equivalent.
- 6+ years of experience leading research engagements in an agency or in-house setting.
- Experience in a fast-moving agency, startup or innovation lab setting is strongly preferred.
- Experience leading research in the consumer financial services domain is highly desirable.
- Advanced skills in project management, research and experiment design, crafting and writing of deliverables.
- Strong business development experience, from developing new client relationships through to account management.
- Demonstrable experience tackling complex projects that involve simultaneous stakeholders and/or research sites or segments.
Requirements
- Eligibility to work in the US.
- Unfortunately, visa sponsorship is not available.
- Occasional global and domestic travel may be required.
- Role is located in downtown San Francisco on a hybrid basis. For exceptional candidates, a fully remote role in NYC may be possible.
- Ability to carve out goals as well as the plan to reach them, and is comfortable with ambiguity.
- Willingness to get scrappy and roll up your sleeves on occasion.
- Excellent communication skills and a willingness to work in close collaboration with colleagues.
Benefits
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Design
Design
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 11, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
