[Hiring] Director of Product Design, Payments @Monzo

Role Description

We’re looking for a Director of Product Design to lead design across Payments, one of Monzo’s most important and fast-evolving multi-market business areas.

• Partner closely with senior leaders across Product and Engineering to shape strategy, set direction, and drive exceptional execution across your area.
• Play a key role in influencing the direction of both the product and the broader customer experience.
• Lead and grow a team of Product Designers, helping them do the best work of their careers while strengthening design thinking, collaboration, and craft across Monzo.
• Raise the quality bar and expand design’s impact, influence, and effectiveness across Monzo.

Qualifications

• Led design strategy and vision across complex product areas, helping teams navigate ambiguity and deliver meaningful customer and business impact.
• Comfortable operating at multiple altitudes, from defining long-term direction to driving high-quality execution.
• Build strong partnerships across Product, Engineering, Research and Commercial, influencing senior stakeholders through clarity, insight, and craft.
• Strong point of view on product design, consistently raising the bar for quality, systems thinking, and customer experience.
• Built and led high-performing design teams, creating environments where people can grow, do exceptional work, and have meaningful impact.
• Know how to scale design influence across an organisation, shaping product direction, ways of working, and culture beyond your immediate team.
• Energised by Monzo’s mission to make money work for everyone, excited to help shape the next generation of payments experiences through thoughtful, magical, and innovative design.

Requirements

• Setting the strategic direction and design vision for your area, inspiring teams to think bigger and bolder, whilst aligning with Monzo goals and mission.
• Partnering with the leadership team for your area to define priorities, shape roadmaps, and turn strategy into impactful execution.
• Building and nurturing a high-performing design team - investing in their growth, wellbeing, and long-term success.
• Maintaining an exceptional quality bar across all design work through clear feedback and coaching, helping designers and teams consistently deliver best-in-class experiences.
• Creating an environment where feedback is open, craft is celebrated, and design quality continues to evolve across the organisation.
• Acting as a champion for design at Monzo, influencing how design thinking shapes our products and culture.

Benefits

• £140,000 - £165,000 + Equity + Benefits
• We’ll help you relocate to the UK
• We can sponsor your visa
• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)
• Flexible working hours and trust-based work culture
• £1,000 annual learning budget for books, training, and conferences
• Full remote setup support, including equipment and workspace essentials
• Plus lots more!