[Hiring] Digital Content Design Lead @Impact Futures Group

Role Description

Impact Futures Group is looking for a Digital Content Design Lead to lead our Digital Content Design function, driving the development of innovative, engaging and high-quality digital learning products across our apprenticeship and commercial programmes. This is a remote role with occasional travelling for meetings.

We're looking for someone who is creative, commercially aware, organised and passionate about digital learning innovation. This is an exciting opportunity for an experienced digital learning professional who combines creative vision, technical expertise and strong leadership skills. You'll lead a talented team of Digital Content Designers, oversee the end-to-end development of digital learning products and help shape how we use technology to create outstanding learner experiences.

Working closely with the Head of Learning Technologies, Director of Growth, Learning Architecture Lead and wider business teams, you'll turn ideas and business requirements into scalable, impactful learning solutions.

What You'll Be Doing

• Leadership & Team Development
  • Lead, motivate and develop a team of Digital Content Designers, creating a culture of innovation, collaboration and continuous improvement.
  • Set clear priorities, objectives and delivery plans, ensuring workloads and resources are managed effectively.
  • Provide coaching, mentoring and ongoing support to help your team reach their full potential.
• Digital Product Development & Innovation
  • Lead the development of new digital learning products, taking projects from initial concept through to launch and evaluation.
  • Manage multiple projects simultaneously, overseeing timelines, resources, risks and deliverables.
  • Translate business requirements and product requests into clear development plans.
  • Ensure products meet organisational priorities, quality standards and learner needs.
• Digital Content Design & Development
  • Oversee the creation of engaging and accessible digital learning resources, including interactive modules, videos, animations, digital workbooks, assessment materials and learning guides.
  • Champion best practice in instructional design, learner engagement and inclusive learning.
  • Ensure consistency in design standards, branding and the overall learner experience.
• Learning Technology & SCORM Development
  • Lead the development and maintenance of SCORM-compliant learning packages.
  • Oversee quality assurance and testing to ensure digital content works effectively across Aptem and associated learning platforms.
  • Identify opportunities to improve learner journeys through technology and new functionality.
• Innovation, AI & Continuous Improvement
  • Champion innovation and explore how AI-enabled tools can enhance digital content creation and learner engagement.
  • Identify opportunities to streamline processes through automation and emerging technologies.
  • Use learner feedback, stakeholder insight and engagement data to continuously improve our digital learning offer.
• Stakeholder Engagement
  • Build strong relationships with internal teams, subject matter experts and external partners.
  • Work collaboratively with the Learning Architecture Lead to ensure digital content aligns with curriculum design.
  • Act as the key point of contact for digital content development projects, communicating progress and outcomes to senior stakeholders.

Benefits

• 25 days holiday plus public and bank holidays
• 3 additional days of paid leave for Christmas Shut down
• Volunteer day
• Well-being day
• Enhanced Sick Pay
• BUPA Healthcare Cashback plan
• Enhanced Maternity paid leave
• Enhanced Paternity paid leave
• Grandparent paid leave
• Bereavement paid leave
• Life Assurance
• Refer a friend bonus
• Birthday day off
• 3% pension contribution using pension provider NEST
• Shopping discount & cash back platform
• Employee Financial Wellbeing support
• Buy an additional 5 days annual leave
• Employee Assistance Helpline
• Company events and social gatherings
• Appreciation gifts

Qualifications

• Level 5 qualification or above in a relevant discipline, or equivalent professional experience.
• A qualification in Learning Design, Digital Learning, Instructional Design, Educational Technology or a related field, or equivalent experience.
• Experience leading and developing digital content development teams.
• Proven experience creating SCORM-compliant learning content and digital learning resources.
• Experience working with Learning Management Systems (LMS) and digital learning platforms.
• Experience within apprenticeships, work-based learning, further education or commercial learning environments.
• Strong understanding of instructional design principles and learning theory.
• Experience implementing quality assurance processes for digital content.
• Proven ability to manage multiple projects and competing priorities.
• Strong leadership, people management and stakeholder engagement skills.
• Knowledge of accessibility standards and inclusive learning design.
• Experience using AI tools and emerging learning technologies.
• Excellent organisational, communication and problem-solving skills.

About You

• Desirable:
  • Experience using Aptem.
  • Knowledge of apprenticeship funding and compliance requirements.
  • Experience with learning analytics and learner engagement data.
  • Experience developing commercial learning products.
  • A project management qualification (PRINCE2, Agile, APM or equivalent).
  • Teaching or learning technology qualification.