Role Description
Pigment is looking for a Design Manager to help scale and strengthen the Product Design team. This is primarily a people and design-leadership role, with an expected split of approximately 80% management / 20% hands-on design.
The role will focus on:
-
Developing designers and improving the team's operating rhythm.
-
Strengthening design culture and ensuring consistently high-quality work.
-
Helping shape Design strategy, defining useful KPIs and OKRs, improving processes, measuring Design's impact, and identifying future skills and hires.
So you will:
-
Manage, coach and develop Product Designers, creating clear expectations, regular feedback, and meaningful opportunities for growth.
-
Build a strong, collaborative Design culture and create the conditions for designers to do their best work.
-
Own and improve Design operations, including team rituals, planning, processes, and ways of working.
-
Supervise design work and maintain a high bar for craft, UX quality, and product thinking across the team.
-
Partner closely with Product and Engineering leaders to align people, priorities, and delivery.
-
Help designers navigate complex B2B product problems while balancing user needs, business outcomes, and technical constraints.
-
Contribute hands-on where it adds the most value while remaining primarily focused on management and team effectiveness.
-
Develop frameworks, processes, and best practices that help our Design organisation scale.
-
Help define meaningful Design KPIs and OKRs and improve how we understand and communicate Design's impact.
-
Identify capability gaps and contribute to the future shape and hiring needs of the Design organisation.
Qualifications
-
Experienced Product Design leader with proven people-management experience in a high-quality product organisation.
-
Managed and developed Product Designers through coaching, feedback, performance conversations, and career development.
-
Strong understanding of end-to-end Product Design and enough hands-on craft expertise to review work, challenge thinking, and raise the quality bar.
-
Comfortable working on complex B2B software and partnering closely with Product Managers and Engineers.
-
Excellent communicator who can create alignment across Design, Product, and Engineering.
-
Strong operational mindset and enjoy improving processes, team rituals, and how a Design organisation works.
-
Ability to balance people leadership and delivery with longer-term Design strategy.
-
Proactive and autonomous, identifying opportunities to improve the organisation.
-
Interested in measuring Design's effectiveness and connecting Design work to meaningful product and business outcomes.
Requirements
-
Experience in managing and developing product design teams.
-
Proven ability to improve design processes and team operations.
-
Strong communication and collaboration skills.
-
Ability to navigate complex B2B product challenges.
-
Experience in defining and measuring KPIs and OKRs for design.
Benefits
-
Opportunity to work in a fast-growing SaaS company.
-
Collaborative and innovative work environment.
-
Support for professional development and growth.
Company Description
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally, with industry leaders like Unilever, Snowflake, Siemens, and DPD using Pigment daily to make informed decisions.
With a team of 600+ across multiple cities, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
Pigment is an equal opportunity employer committed to diversity and inclusion.