[Hiring] Strategic Solutions Engineer I @Green Mountain

Role Description

We are seeking a Strategic Solutions Engineer I to build customer reporting, support parcel and transportation analysis, and serve as the conduit between our customers’ data and the team that advises them. The ideal candidate brings early analytics experience, advanced Excel skills, and the curiosity to chase a data problem to its root cause. This is a development role: you will learn the parcel industry alongside a Strategic Solutions Manager who invests in your growth, and you will wear several hats along the way — project coordinator, solution architect, business analyst.

• Build, clone, and modify customer reports to Green Mountain Technology standards, and create on-demand reporting for client requests.
• Pull and shape data from our data warehouse for ad hoc analysis, from routine data pulls to one-off questions from a client’s finance team.
• Run re-rate analyses — service changes, DIM changes, surcharges, CWT, re-zoning, GRI validation — to show clients what a change actually costs them.
• Support carrier RFP analysis and modeling for both national and regional carriers.
• Produce monthly savings and performance reports, and know every customer-facing report well enough to explain it.
• Help interpret and write business requirements for GL coding, cost allocation, and data labeling based on what clients need.
• Learn the parcel industry from the ground up: carrier file types, invoice translation, audit flags, and the UPS, FedEx, USPS, and regional carrier contracts that drive everything we do.
• Quality-check every deliverable before it leaves your hands, and partner with other engineers to check theirs.
• Take notes and document client conversations, keep your Jira and Confluence action items current, and flag timeline or expectation risks to your manager early.
• Find better ways to do the work — process improvements, error-proofing, and system requests that make the whole team faster.

Qualifications

• 1–2 years of experience in an analytics role.
• Advanced Microsoft Excel skills — formulas, data cleansing, and data manipulation.
• A bachelor’s degree in Industrial Engineering, Supply Chain, Data Analytics, Math, MIS, or a similar discipline.
• An innovative mind with strong analytical problem-solving ability.
• Sharp critical thinking and a habit of chasing problems to their root cause.
• Self-motivation and an outcome orientation, driven by timelines and quality — you work well with very limited supervision.
• Fluency in spoken and written English.

Requirements

• Entry-level understanding of SQL queries and relational databases.
• Knowledge of transportation and supply chain systems and concepts.
• Exposure to business intelligence tools such as Tableau, or to data warehousing concepts.
• Comfort presenting your work and explaining it to people who did not build it.

Benefits

• Medical coverage with two options, along with dental and vision benefits.
• HSA-qualified high-deductible health plan includes a generous company contribution, with optional health care and dependent care flexible spending accounts.
• Company-paid basic life insurance and short- and long-term disability coverage available from day one, with voluntary supplemental plans also offered.
• Fully remote work options in many US states.
• Paid holidays, PTO, Summer Hours with no waiting period.
• 401(k) plan with an automatic company contribution.

Company Description

Green Mountain Technology is a technology-enabled parcel logistics management and advisory firm. Large, complex shippers turn to us to continuously improve customer delivery experiences and the cost to make them possible.

Innovation isn’t an initiative, it’s our culture. We were founded on a belief in using technology paired with talented and knowledgeable professionals in shipping, logistics, data analytics, and technology to create meaningful financial outcomes for our customers. We believe in continuously innovating differentiated value and empowering our people to lead with curiosity, creativity, and ownership.