[Hiring] Solutions Analyst @Infios

Role Description

The Solutions Analyst plays a key role in delivering accurate, timely reporting and operational outputs for customers. This is a hands-on position that combines data analysis, technical problem-solving, and financial logic.

• Own daily, weekly, and month-end deliverables.
• Maintain and troubleshoot core solution components.
• Use tools such as Excel, Access, SQL, and the Infios FAP Portal to ensure data integrity.
• Analyse complex datasets, resolve issues independently, and support customer implementations.
• Identify opportunities to improve efficiency and scalability.

The ideal candidate thrives in a fast-paced environment, brings strong technical skills, and takes ownership of delivering high-quality results while partnering cross-functionally with Operations, Product, Implementations, and customer-facing teams.

What a day in the life looks like:

• Own the accurate and timely delivery of daily, weekly, and month-end customer reporting.
• Maintain and support core solution components, including General Ledger coding, custom fields, order-matching logic, accruals, cost allocation, and month-end reporting.
• Analyse large and complex datasets to identify trends, resolve discrepancies, and highlight opportunities to improve accuracy, efficiency, and scalability.
• Independently investigate and resolve issues across data logic, reporting outputs, and customer deliverables.
• Use advanced Excel, Microsoft Access, and SQL to manage, validate, and automate data.
• Work confidently across systems such as the Infios FAP Portal to support custom reporting and data validation.
• Collaborate closely with Operations, Product, Implementations, Commercial teams, and customers.
• Contribute to documentation, process improvement, and team success by sharing knowledge.

Qualifications

• Advanced proficiency in Microsoft Excel (formulas, pivots, lookups) and Microsoft Access.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to manage multiple priorities and meet firm deadlines.
• Clear communication skills, including the ability to explain technical concepts to non-technical audiences.
• Comfortable working independently while collaborating cross-functionally.

Requirements

• Working knowledge of SQL for data analysis and reporting.
• Experience with SaaS or data-driven operational environments.
• Familiarity with logistics, freight audit/pay, or financial operations.
• Experience improving or automating reporting and workflows.
• Exposure to month-end processes, accruals, or financial reporting logic.

Benefits

• Work in a fast-paced and dynamic environment, with international clients and colleagues.
• Access to competitive Medical, Dental, and Vision insurance.
• The option to enroll in a 401K matching program.
• Flexible Time Off, 11 days paid holidays, and 1 day of volunteer time per year.
• Fun, casual, and flexible work environment.
• Salary range: 55 - 60K.