[Hiring] Reporting Services Developer @IRIS

Role Description

As a Reporting Services Developer within our iSAMS business, you’ll build and deliver high-quality reporting solutions that help schools turn their data into clear, useful information. This is a 12-month fixed-term contract, covering an upcoming period of maternity leave within the team.

This is a hands-on technical role where SSRS and SQL are at the heart of what you’ll do. You’ll create and maintain reports using Microsoft SQL Server Reporting Services (SSRS), T-SQL, Power BI, and our in-house Report Designer, while working directly with customers to understand their reporting needs and provide practical solutions.

You’ll work across custom reports, catalogue/templates, and built-in reporting, taking requirements through from initial request to successful delivery.

What You'll Be Doing

• Design, build and maintain professional reports using Microsoft SSRS, T-SQL, Power BI, and our in-house reporting tools.
• Work directly with customers to understand reporting requirements and translate them into practical technical solutions.
• Develop custom reports alongside catalogue/template and built-in reporting solutions.
• Write and work confidently with SQL/T-SQL to retrieve, manipulate and present data.
• Take ownership of reporting requests, managing your workload and delivering agreed work to deadlines.
• Investigate and resolve technical reporting issues using remote access tools, diagnostic information, and internal knowledge resources.
• Keep our Service Desk system accurate and up to date, including clear technical notes and progress updates.
• Work closely with other Report Developers and iSAMS teams to resolve more complex customer requirements.
• Proactively suggest better or more efficient ways of meeting customer reporting needs.
• Identify recurring reporting issues or requests and help the team improve the wider service.
• Support customers and colleagues with technical and non-technical reporting queries.
• Maintain useful technical documentation, internal guidance, and knowledge resources.
• Contribute to team projects focused on improving report quality, processes, and service efficiency.
• Keep your knowledge of iSAMS and its reporting capabilities up to date as the platform develops.
• Regularly review internal processes and suggest improvements where appropriate.
• Attend occasional in-person team meetings or events.
• Opportunity to take additional responsibility as the team’s SSRS Trainer, if interested.

Qualifications

• Hands-on experience creating reports using Microsoft SQL Server Reporting Services (SSRS).
• Strong SQL / T-SQL skills and confidence working with relational data.
• Experience gathering requirements and turning them into effective reporting solutions.
• A good understanding of Microsoft Power BI.
• Experience working directly with customers, clients, or internal stakeholders.
• Experience investigating, diagnosing, and resolving technical problems.
• Strong analytical and problem-solving skills.
• Excellent attention to detail, particularly when working with data.
• The ability to explain technical information clearly to people who may not have a technical background.
• Strong written and verbal communication skills.
• Good organisation skills and the confidence to manage your own workload and deadlines.
• A proactive approach – you look for solutions rather than waiting to be told what to do.
• The ability to work independently while still collaborating closely with a wider team.
• Flexibility when priorities or customer requirements change.
• An interest in continuing to learn new reporting technologies, tools, and techniques.
• If interested in the training element of the role, the ability to adapt your communication and training style for different audiences and learning needs would be particularly valuable.

Benefits

• The opportunity to specialise further in SSRS, SQL, Power BI, and data reporting within an established software business.
• A varied role combining technical development, problem-solving, and direct customer interaction rather than purely back-office report building.
• Exposure to real-world reporting requirements from schools using iSAMS every day.
• The chance to broaden your experience into technical consultancy and customer training, if that interests you.
• A collaborative international team where you can learn from experienced Reporting Developers and contribute your own ideas.
• Opportunities to improve reporting standards, processes, and the wider customer experience as the iSAMS platform continues to develop.