Junior Salesforce Administrator / Business Analyst @Abx

[Hiring] Junior Salesforce Administrator / Business Analyst @Abx

Mar 27, 2025 - Abx is hiring a remote Junior Salesforce Administrator / Business Analyst. 💸 Salary: unspecified. 📍Location: Malaysia.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves optimizing our Salesforce Lightning Service Cloud instances within the fintech sector.

Handle daily administration of Salesforce Lightning instances, including user access, profile settings, and security.
Create and manage custom objects, fields, page layouts, and use automation tools (Flow, Process Builder, Workflows, Validation Rules) to streamline processes.
Troubleshoot Salesforce issues, offer technical assistance, and ensure smooth system operation for all users.
Perform data imports, exports, and cleansing using tools like Salesforce Data Loader and change sets.
Keep detailed records of Salesforce setups and processes for future reference.
Work with various teams to collect business needs and define project scopes.
Convert business requirements into clear tasks and user stories.
Develop detailed documentation, including requirement specifications, project scopes, user stories/jira cards, user guides, and process flows.
Help find opportunities to improve Salesforce by gathering user feedback and analyzing requirements.
Assist in managing stakeholder expectations, gathering requirements, and developing process flows and user stories.
Collaborate with senior Salesforce Administrators and Developers to implement solutions and improvements.
Effectively communicate with stakeholders at all levels.
Join regular team meetings and share knowledge with colleagues.
Participate in quarterly in-person Salesforce/Company events and other required meetings within the Klang Valley region.

Qualifications

Minimum 1 year of previous experience as a Salesforce Administrator/Business Analyst/Consultant.
Strong understanding of Salesforce administration and configuration.
Experience working within an Agile environment.
Good communication and collaboration skills.
Must be based in Malaysia, preferably within the Klang Valley region.

Requirements

Salesforce admin knowledge including permission control and automation tools (e.g., Flow, Process Builder, Workflow).
Experience using tools such as Salesforce Data Loader and change set migration tools.
Hands-on experience using flow-chart tools (Lucid Chart, Miro etc.).
Microsoft Office proficiency.
Familiarity with relational databases and SQL (desirable).
Salesforce certifications (desirable).

Benefits

A dynamic and challenging work environment with opportunities for professional growth.
A company committed to developing you personally and professionally.
A collaborative and supportive work environment with regular virtual and in-person team events.
Remote/Work-from-home flexibility.

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: Malaysia
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Back to Remote jobs > Data Analysis

Junior Salesforce Administrator / Business Analyst @Abx

Data Analysis

Salary 💸 unspecified	Remote Location Malaysia
Job Type full-time	Posted Mar 27, 2025

️

📍	Be aware of the location restriction for this remote position: Malaysia
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.