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Data Analysis
Business Analyst
@Reserv
[Hiring] Business Analyst @Reserv
Mar 31, 2025 - Reserv is hiring a remote Business Analyst. 💸 Salary: unspecified. 📍Location: USA.
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Role Description
We are seeking a dynamic and detail-oriented Business Analyst to join our growing team. This role is crucial in driving business insights and improvements across our operations, with a focus on financial modeling, employee productivity, process enhancements, and project management. The ideal candidate will possess strong analytical skills, a collaborative spirit, and an ability to turn data into actionable intelligence.
- Propose solutions and strategies for process improvements that align with business goals.
- Work with cross-functional teams to implement process changes and track outcomes.
- Lead or contribute to process improvement initiatives to streamline operations and enhance productivity.
- Collaborate with other departments (e.g., IT, HR, and Customer Service) to integrate new tools, technologies, or systems that enhance operational efficiency.
- Develop project plans, set milestones, and help launch projects internally.
- Facilitate meetings and workshops to gather input and align on project objectives.
- Support the Claim Operations team with project execution as needed.
- Ensure technical developments do not adversely affect claims systems or adjudication processes.
- Track and analyze key performance indicators (KPIs) including claims processing time, accuracy, and customer service metrics.
- Provide actionable insights and recommendations based on financial data to support decision-making.
- Analyze historical data and trends to develop accurate forecasts of claims volume and resource needs.
- Collaborate with finance teams to ensure accurate and timely reporting.
- Analyze workforce data to assess productivity and identify areas for improvement.
- Develop metrics and dashboards to track employee performance and support management strategies.
- Provide regular reports on team productivity, staffing efficiency, and performance against service level agreements (SLAs).
- Analyze claims data to identify trends, patterns, and areas for operational improvements.
Qualifications
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
- Proven experience as a Business Analyst, preferably in the Insurance or TPA industry.
- Strong financial modeling and analytical skills; proficiency in tools such as Excel, Tableau, or related BI software.
- Excellent understanding of process improvement methodologies such as Lean or Six Sigma.
- Demonstrated project management capabilities; PMP certification is a plus.
- Strong interpersonal and communication skills; comfortable interfacing with senior leadership and various stakeholders.
- Ability to work independently and as part of a team in a fast-paced environment.
- Claims experience is beneficial but not mandatory.
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental.
- 401(k) retirement plan with employer matching.
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy.
- Work from anywhere to facilitate your work life balance.
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Data Analysis
Data Analysis
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Mar 31, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
