[Hiring] Data Integration Analyst II @Virtual Benefits Administrator

Role Description

VBA is seeking a Data Integration Analyst II to support healthcare client implementations and data integrations across eligibility, claims, enrollment, authorization, accumulator, and payment workflows. This role focuses on healthcare EDI integration analysis, file mapping, validation, troubleshooting, and coordination between healthcare clients, vendors, trading partners, and internal technical teams. You will play a key role in ensuring accurate and timely data exchange between external systems and VBA solutions.

As a Data Integration Analyst II, you will work directly with healthcare clients, vendors, and EDI Developers to:

• Gather requirements
• Interpret X12 transactions
• Validate integration files
• Troubleshoot data issues
• Support successful implementation delivery

This role requires someone who is comfortable navigating both technical and client-facing conversations while managing multiple integrations in a fast-paced environment. This is not a traditional data analytics, reporting, or software development role. Success in this position requires:

• Hands-on healthcare EDI integration experience
• Strong problem-solving skills
• Attention to detail
• Understanding of data movement between payer, vendor, and client systems

The ideal candidate has experience supporting healthcare payer, TPA, or benefits administration integrations and understands the operational impact accurate data exchange has on claims processing, eligibility, authorizations, enrollment, and member experience.

Qualifications

• 5+ years of experience supporting healthcare EDI integrations, healthcare implementations, or healthcare systems analysis
• Required hands-on experience working with 834 eligibility and enrollment files
• Experience interpreting, mapping, validating, and troubleshooting X12 files including 834, 837P, 837I, 837D, 835, and 278 transactions
• Experience supporting eligibility, enrollment, claims, authorization, accumulator, or payment integrations
• Experience working with healthcare payers, TPAs, health plans, or healthcare administration platforms
• Experience working with EDI, SFTP, API, or other healthcare data exchange methods
• Experience gathering and documenting technical and business requirements for healthcare integrations and implementation workflows
• Experience supporting implementation testing, file validation, quality assurance, and production issue resolution
• Ability to identify and troubleshoot mapping issues, data discrepancies, and integration errors across multiple systems
• Strong understanding of healthcare data workflows and how information moves between payer, vendor, and client systems
• Ability to communicate technical integration concepts clearly to both technical and non-technical stakeholders
• Strong organizational skills with the ability to manage multiple implementation and integration priorities simultaneously
• Excellent analytical, troubleshooting, and problem-solving skills with strong attention to detail
• Excellent verbal and written communication skills
• Experience with Microsoft SQL Server or data querying for validation and troubleshooting purposes preferred
• Ability to work independently while collaborating effectively across cross-functional teams

Requirements

• Act as the primary liaison between healthcare clients, vendors, trading partners, internal implementation teams, and EDI Developers throughout integration projects
• Lead requirements gathering sessions with clients and vendors to review file layouts, business rules, integration workflows, and implementation requirements
• Interpret, map, validate, and troubleshoot X12 transactions including 834, 837P, 837I, 837D, 835, and 278 files
• Support integrations related to eligibility, claims, enrollment, authorizations, accumulators, ID cards, and payment workflows
• Review inbound and outbound integration files to identify formatting issues, mapping gaps, inconsistencies, and data quality concerns
• Create and maintain interface mapping documentation and functional specifications for internal EDI Developers and technical teams
• Coordinate integration testing efforts, validate file accuracy, and support quality assurance activities during implementation and production support
• Troubleshoot integration and file transmission issues and work directly with clients, vendors, and internal teams to drive resolution
• Translate technical integration requirements and data issues into clear communication for non-technical stakeholders
• Support multiple concurrent client implementations and integration timelines in a fast-paced environment
• Provide ongoing production and operational support for existing client integrations as needed
• Collaborate closely with implementation, development, configuration, and support teams to ensure successful integration delivery and client outcomes
• Maintain professional, responsive communication across all client, vendor, and internal interactions
• All other duties as assigned

Benefits

• Remote/Hybrid Schedules (depending on job role)
• 12 Paid Holidays
• Responsible Time Off
• Volunteerism Day
• Paid Parental Leave: 2 Weeks Bonding Leave, 10 Weeks Supplemental Medical Leave (for Birthing Parents Only)
• Life insurance - $500,000 guaranteed issue
• Short- and long-term disability insurance
• Employer match on employee 401(k) contributions
• Broadband Reimbursement up to $120
• Health (2-Medical Plan Options), Dental, and Vision Insurance