[Hiring] Data Collection Specialist @Brown & Brown Insurance

Role Description

One80 Intermediaries is seeking a Data Collection Specialist to join our growing team in Peoria Heights, IL. The Data Collections Specialist role with Pearl Insurance Group will make non-sales calls to firm prospects with the goal of collecting data about the company. The primary goal is collecting the expiration date (x-date) of the company’s current professional liability insurance. This is a part-time position offering approximately 20 hours to start.

• Collect insurance policy “X” dates and other pertinent prospect information including correct address, correct contact, fax number, number insured and e-mail address.
• Use database for marking responses and activities in telemarketing campaigns and for generating follow-up activities for the appropriate salesperson.
• Make 2 calls (one week apart) per prospect record (or until contact is made).
• Prepare a weekly report for department manager(s) detailing the number of x-dates received and an analysis of campaign details (i.e. – wrong numbers, addresses changed, etc.) using Excel templates.
• Maintain a minimum of 18 calls per hour.

Qualifications

• High School graduate or equivalent.
• Demonstrated proficiency with basic computer skills including – keyboarding, data entry, word processing, spreadsheets, and email.
• Previous exposure to working effectively in a call center setting is highly preferred but not required.

Requirements

• Pay Range: $15.00 - $15.00 Hourly.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.