[Hiring] Clinical Services Business Analyst @BHS

Role Description

Baptist Health is looking for a Clinical Services Business Analyst to join the Performance Advisory Office! This is a remote work position that requires residency in KY, IN, or an approved remote location that must be verified.

This is not a developer role: The primary focus of this role is to serve as a trusted advisor to assigned hospital-based business and service line leaders. This position partners directly with operational, clinical, financial, and administrative stakeholders to:

• Understand business needs
• Locate and interpret data (EMR and other systems)
• Translate findings into actionable insights that support strategic decision-making, operational excellence, quality improvement, patient care outcomes, and organizational performance

This position will support assigned service lines through the development of KPI’s, performance monitoring, opportunity identification, and executive-level insights. Particular emphasis will be placed on helping leaders:

• Understand trends
• Evaluate performance
• Identify improvement opportunities
• Make informed decisions that advance service line priorities

Success in this role requires more than developing dashboards or fulfilling report requests. The Analyst is expected to:

• Build strong stakeholder relationships
• Understand operational challenges
• Identify opportunities for improvement
• Guide leaders in applying data and findings to real-world business decisions

Qualifications

• Bachelor's degree required
• 4 or more years Healthcare experience required
• Strong communication, presentation, facilitation, and data storytelling skills
• Demonstrated experience working directly with business, operational, clinical, financial, or service line stakeholders to gather requirements, understand business needs, present findings, and recommend actions
• Ability to serve as a liaison between business stakeholders and technical teams, translating operational needs into effective analytics solutions
• Experience developing technical requirements for reports, dashboards, and analytics solutions
• Experience validating data, performing data analysis, and supporting organizational decision-making

Requirements

• Experience supporting hospital-based service lines, clinical operations, ambulatory operations, procedural areas, access initiatives, quality improvement, financial performance, or strategic planning
• Project management and change management experience preferred
• Experience with business intelligence and analytics tools such as Qlik, Tableau, Power BI, Strata, SQL, data warehouses, or similar technologies
• Strong analytical and statistical skills, including performance measurement, trend analysis, benchmarking, forecasting, and opportunity assessment
• Experience analyzing service line financial, operational, quality, access, volume, utilization, and patient outcome data

Benefits

• If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Company Description

Baptist Health is an Equal Employment Opportunity employer.