[Hiring] Business Intelligence Analyst @UC Health

Role Description

The purpose of this position is to support organizational needs for business intelligence, data reporting, and related metrics to inform decision-making, planning, and continuous improvement across UC Health. Responsibilities revolve around the collection, manipulation and dissemination of data to support the needs of decision-makers at all levels of the organization. This position will need to have a clear understanding of the data and work with key stakeholders in order to validate accurate results and reconcile discrepancies when necessary.

Responsibilities

• Analytics Development and Support:
  • Supports information requests from inception to delivery, translating client requirements into appropriate reporting objects that tell a story with data including, but not limited to: analytic scorecards, dashboards, and reports.
  • Provides solutions and alternatives to problems/issues including adhoc reports to support offered solutions.
  • Executes reporting design changes according to established procedures.
  • Provides maintenance support for all queries or reports.
  • Provides timely and accurate support to resolve reporting errors and user reported problems.
  • Utilizes and adheres to production support standards and promotion process.
  • Acts as a resource / subject matter expert for the UC Health Departments.
  • Responsible for monitoring data quality of related reporting datasets.
  • Work with data requestor or stakeholder to validate the results.
  • Determines and manages workload priorities.
• Coordination:
  • Assesses and escalates user requests and issues.
  • Works with programming teams on application development.
• Testing and Documentation:
  • Provides documented solution to problems/issues.
  • Performs complete testing of reports and validates application requirements are met.
• Project Support:
  • Provides task level detail for project plans, including suggested schedules.
  • Provides accurate and timely individual status reports.
  • Documents and ensures timely resolution of project issues.
  • Coordinates effectively with team members.
  • Supports the institution’s internal and external, strategic and operational reporting needs.
  • Informs management of all issues that are impacting or will impact assignment.
  • Assists with regulatory requirements.
  • Assists with external surveys.
• Customer Relationship:
  • Builds consultative relationships, establishing value for the department as a key partner for producing high-quality, actionable information that meets the needs of decision-makers at all levels of the organization.
  • Conveys technical messages in layman terms so that the receiver can understand, regardless of their technical aptitude.
  • Provides consults to end users.
• Other duties assigned by Manager:
  • Provides occasional backup for other duties as needed.

Qualifications

• Minimum Required:
  • Bachelors Degree - Business Intelligence/Analytics related field.
  • (4 years equivalent experience can substitute for a BA/BS degree)
  • 1 - 2 Years equivalent experience
• Preferred:
  • Masters Degree
  • Epic Data (Caboodle / Clarity) certified within six months.

Company Description

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction.