[Hiring] Business Analyst @St. George's University

Role Description

You will be the IT Business Partner for one functional area: Operations, Student Journey, Student Operations, or Academics. You will become the person who truly understands how that area works, and you will turn that knowledge into clear requirements, sound priorities, and initiatives that deliver results the business can see. As the primary point of contact between your functional area and IT for technology needs and improvement initiatives, you will coordinate the right IT expertise and keep stakeholders informed from discovery through delivery.

Development and System Administration own the platforms. You own the business understanding that tells them what to build and why. In student-facing systems, a missed requirement is felt by a student.

This role is a great fit if you are:

• A functional insider: You have worked in the function. You know its deadlines, pressures, and workarounds, and you want to use that knowledge to improve how it runs.
• A structured problem-solver: You ask why before what. You turn loose ideas into clear requirements, bring improvement ideas forward, and keep initiatives moving.
• A trusted partner: You build trust with people from front-line staff to senior leaders, and you can explain a complex issue to anyone in the room.

Qualifications

• Bachelor's degree in business, information systems, or a related field. Equivalent professional experience may be considered.
• Higher education experience.
• A minimum of two years working in the functional area you will support (three years for Student Operations). A prior Business Analyst title is not required.
• Demonstrated ability to define requirements, map processes, and write acceptance criteria.
• A working understanding of the enterprise platforms used in your area, at the level of a knowledgeable business user. You do not need to administer them.
• Clear written and verbal communication with technical and non-technical audiences.
• Personal accountability for your commitments, and the willingness to raise risks and bad news early.

Requirements

• Power user experience in platforms critical to the success of your functional area.
• Experience working alongside development and QA teams in a software delivery lifecycle.
• Familiarity with Azure DevOps and ServiceNow.
• Experience in a remote or geographically distributed team.

Benefits

• Impact: You will work with business and IT leaders, and your analysis will shape what gets built and in what order.
• Clarity: Work is defined before it is built, ownership is clear, and priorities are set across the enterprise.
• Growth: Learn from tenured Business Analysts, work across multiple universities, and build toward enterprise-level influence.
• Flexibility: Ability to work remotely if more than 30 miles from a local campus/operations location or as part of a distributed team that values responsiveness over face time.

Company Description

Medforth Global Education (MGE) is the shared-services organization behind Rocky Vista University and St. George's University. Our schools exist to meet the growing global need for compassionate, well-prepared healthcare professionals, especially in medically underserved communities. MGE's job is to make sure operations, technology, and administration never stand in the way of student success.

IT Strategy and Delivery is how that works on the technology side. We are a trusted partner to the business, bringing ideas forward and helping academic teams improve how they work. Work comes in through one front door, is prioritized across the enterprise, and is defined before it is built. We measure success by outcomes for students and the institution, not activity. Business Analysts are at the center of it.