[Hiring] Business Analyst @Step Up For Students

Role Description

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you!

The Business Analyst is responsible for eliciting, identifying, and documenting business and functional requirements. The business analyst will:

• Write user stories, create business requirement documents, create UI mock-ups, process maps, decision trees, and other diagrams in support of the development activities driven by the Product Roadmap.
• Apply subject matter expertise to product development, executing, improving action plans, and providing recommendations and guidance to others in the associated business and best practices of the product area.
• Support system-related initiatives with an IT focus.

Location: Remote (United States)

Key Responsibilities:

• Perform in areas of requirements elicitation and modeling, analysis, problem solving, and artifact production.
• Utilize formal and informal written communication methods to communicate requested product development changes.
• Collaborate with Product Managers to elicit, document, and model requirements to support writing features and user stories.
• Analyze and translate business requirements to identify impacts, trends, and gaps.
• Understand and negotiate feature needs and expectations of multiple stakeholders.
• Partner with product management and other teams within the organization providing and sharing expert knowledge of designated areas.
• Facilitate requirements and other meetings and presentations for diverse audiences.
• Facilitate backlog refinement meetings and clearly explain requirements to Agile teams.
• Lead interactive and controlled meetings to elicit business processes.
• Assess business processes, uncover system inefficiencies, and recommend solutions.
• Provide product thought leadership and demonstrate fluency in understanding business processes.
• Perform other functions such as quality assurance testing and other duties as needed.
• Own and deliver multiple projects, on an ongoing, long-term, and ad-hoc basis.
• Provide day-to-day support and evaluation of production questions and issues.

The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. The incumbent may be required to perform other additional duties as assigned.

Qualifications

• Requires Bachelor’s degree in a business-related field, or computer science, or combination of education and relevant experience.
• Minimum of 2 years of business analysis experience.
• Business analyst certification (e.g. IIBA-ECBA, PMI-PBA) preferred, but not required.

Requirements

• Understanding of and experience with business analysis techniques, standards, and best practices.
• Demonstrates excellent relationship management, communication, teamwork, influence, and leadership.
• Able to build strong interpersonal relationships with cross-functional teams across the organization, internal and external stakeholders, and end users.
• Technical background with knowledge of software development, web technologies, and SDLC processes.
• Knowledge and experience with Agile frameworks and Scrum principles.
• Ability to frequently move onto different tasks as organizational priorities change.
• Must have excellent verbal and written communication skills with proven ability to communicate clearly and comfortably with stakeholders at all levels.
• Strong organizational and time management skills with attention to detail; able to drive initiatives through to completion.
• Detail oriented, analytical problem solver who can identify and solve complex problems.
• Self-motivated; can work independently as well as in a team environment.
• Works well under pressure, with professional demeanor, using good judgment, negotiation, listening, diplomacy, and tact.
• Continually questions the status quo, identifies areas in need of improvement, and recognizes inefficiencies.

Interview Process

• Veriff Identity Verification
• Recruiter Video Interview
• Interview with the Business Analysis Manager
• Panel Interview

Benefits

• Award-Winning Culture: Named one of the Best Companies to Work For four years in a row by Florida Trend and Workforce Research Group.
• Comprehensive Benefits: Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts.
• Flexibility & Work-Life Harmony: Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy.
• Growth & Development: From mentorship programs to management training and professional development opportunities.
• Supportive Professional Environment: Dedicated coaching team and employee-led committees.

Working Conditions and Equipment Use

• This position regularly requires the abilities of sitting, fingering or manual dexterity, climbing, walking, lifting, grasping, talking, hearing, seeing, and repetitive motions.
• This position is in an office environment with very limited exposure to any outside fumes, odors, heat, and/or weather conditions.

Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.