[Hiring] Business Analyst @Ping Identity

Role Description

We are seeking an enthusiastic, growth-minded Business Analyst to join our Sales Engineering Operations team within the Identity & Access Management (IAM) sector of cybersecurity. Our team is process-driven but agile in execution. We don't work in rigid waterfall methods and long sign-off cycles; instead, we operate like a rapid prototyping squad. We engage early during New Product Introductions (NPIs) and changing GTM motions, building and iterating on functional prototypes in parallel with evolving requirements to quickly deliver production-grade software demos for late-stage sales conversations, live demos, and Proof of Concepts (POCs).

This role is heavily weighted toward Business Analysis, with a critical focus on technical validation. You will take early-stage sales stories, sales plays, and GTM requirements from stakeholders, synthesize them into developer-ready user stories, and personally act as the "last-mile" validator to ensure the final prototype successfully hits the mark.

Note on Career Path: This role is a dedicated career path as a Business Analyst in Cyber Security and Identity & Access Management (IAM). It is not a software engineering or developer-track position.

You Will

• Translate Sales Logic into Developer Stories:
  • Partner with sales engineering stakeholders, product teams, and GTM teams to capture loose, early-stage feature ideas.
  • Translate these sales stories and plays into clear, functional user stories and workflows in Jira.
• Drive Iterative Prototyping Loops:
  • Use strong storytelling and visual mapping skills to help the team rapidly iterate on mockups and prototypes.
  • Focus on working software over comprehensive documentation.
• Responsible AI Utilization:
  • Proactively and responsibly utilize company-approved AI tools to maximize delivery speed and accelerate documentation workflows.
• Execute Last-Mile Human Validation:
  • Handle the manual testing of complex IAM features that code pipelines cannot automate.
  • Include real-world, out-of-band verification events like mobile push notifications and biometric/selfie identity verifications.
• Maintain Demo Readiness:
  • Coordinate immediate feedback loops between developers and sales stakeholders to ensure pre-v1.0 prototypes are highly functional and polished.
• Maintain awareness of current sales and sales engineering processes:
  • Aligning approaches and business outcomes, advocating improvements where necessary.

Qualifications

• 2–5 Years of Experience:
  • Foundational experience in a business analysis, tech support, or systems analysis environment.
  • Comfortable working independently without requiring constant day-to-day mentoring.
• Strong Technical Storytelling:
  • An ability to take loose, early-stage business inputs and structure them into clear, logical data flows or step-by-step user journeys for developers.
• Device-Savvy Problem Solving:
  • A natural curiosity for testing how applications behave across multiple platforms, physical mobile devices, and browsers.
• No Coding Required:
  • Programming skills are not required for this role. Instead, practical GenAI experience is.

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)