[Hiring] AI-Native Business Analyst @Oper

Role Description

We are looking for a Business Analyst (DACH) to join our Customer Success team. You will start with one of our flagship Austrian customers, owning the delivery work that turns their business needs into a configured, live Oper platform. As we continue to grow in DACH, you will expand into a broader portfolio of German-speaking lenders, becoming the trusted delivery partner who guides them from kickoff to value.

This is a role for someone who genuinely enjoys structuring messy problems, sitting in a workshop with bankers and product owners, and translating what they hear into something concrete the engineering team can build and the customer can run. It is also a role for someone who is AI-native , who uses modern AI tooling as a core part of how they think, write, and ship.

Qualifications

• 2 to 3 years of experience in consulting (Big-4, boutique strategy/tech, or implementation consulting).
• Fluent in German and English.
• Love structuring problems: messy customer conversations come out of your hands as clean documents, frameworks, and next steps.
• Genuinely enjoy customer and end-user interaction: workshops energize you rather than drain you.
• Technical affinity: comfortable reading API documentation, understanding integration patterns, and configuring software.
• AI-native: can name the tools, workflows, and concrete recent examples where AI gave you real leverage.
• Action-oriented, with a knack for getting things done in ambiguous situations.
• Comfortable in a fast-growing, evolving SaaS environment.

Requirements

• Fluent in German (required).
• Fluent in English (required).

Benefits

• Freelance contract.
• Competitive day rate.
• Dynamic international team with 12 nationalities.
• Supportive, inclusive, and collaborative culture.
• Learning & Development budget with dedicated time for growth.
• Structured onboarding with a dedicated mentor.
• Travel budget to collaborate with teams in Antwerp.
• Annual company-wide Team G2G in an inspiring location.
• Flexible working hours.
• All equipment needed to do your best work.

Company Description

Oper, a European Fintech company, is a leader in cloud-based digital mortgage software. We provide personalized journeys for borrowers and lenders. Oper's technology streamlines the mortgage application process, eliminates paperwork, and increases transparency.

The fastest growing part of our business is Herman, our AI agent for mortgage origination. Herman reads documents, checks them, and works a credit file the way an analyst would, inside the regulated workflow of a real bank. It runs on sovereign EU infrastructure, because our clients cannot send mortgage data anywhere else. Phase by phase, it automates more of the origination process: first employed borrowers, then the self-employed, and onward. This is not a chatbot bolted onto old software. It is agentic software doing real work in a regulated environment.

A passionate and engaging team of around 30 stellar Fintech operators works vigorously to transform European mortgages by enhancing efficiency and alleviating borrower anxiety. Backed by Bessemer Venture Partners and Motive Ventures, we have raised EUR 14 million, placing Oper at the forefront of revolutionizing mortgages in Europe. Oper currently has offices in Zürich, Switzerland, and Antwerp, Belgium.