Back to Remote jobs >
Customer Service
Technical Support Engineer
@ProTalent Recruiters
[Hiring] Technical Support Engineer @ProTalent Recruiters
Mar 22, 2025 - ProTalent Recruiters is hiring a remote Technical Support Engineer. 💸 Salary: unspecified. 📍Location: Europe.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are seeking a highly skilled Technical Support Engineer to join our dynamic team. In this role, you will provide top-tier technical support, troubleshoot issues, and ensure the smooth operation of our financial data services.
- Provide technical assistance and support for incoming queries and issues related to our financial data services.
- Diagnose and troubleshoot technical issues, including data discrepancies and integration problems.
- Ensure the timely and effective resolution of client issues while maintaining high customer satisfaction.
- Monitor and manage the flow and updates of data, ensuring accuracy and timeliness of stock data coverage.
- Assist clients in integrating Bridgewise APIs into their systems, offering guidance on best practices and troubleshooting integration challenges.
- Collaborate closely with the Customer Success team to ensure a seamless onboarding experience for new clients.
- Conduct product training sessions to help clients maximize their use of Bridgewise’s tools and services.
Qualifications
- Experience with cloud platforms and technologies.
- Proficiency in API usage and support.
- Familiarity with data analysis tools and techniques.
- Previous experience in a technical support role, preferably within the fintech industry (Level 2 support).
- Experience with stock data and financial analysis is a plus.
- Experience with IT Sales.
Requirements
- Excellent analytical and troubleshooting abilities.
- Strong communication skills, with the ability to convey technical issues to non-technical users.
- Ability to manage multiple tasks and prioritize effectively.
Company Description
Similar Remote Jobs
More jobs at ProTalent Recruiters
-
Writing competitive remuneration package based on experience RomaniaMar 25, 2025 -
Design competitive salary. EuropeMar 23, 2025 -
Devops / Sysadmin unspecified SpainMar 22, 2025
More Customer Service jobs
-
Customer Service unspecified USAMar 30, 2025
-
Customer Service $18 - $23 per hour USAMar 30, 2025 -
Customer Service unspecified USAMar 30, 2025
More jobs in Europe
-
All others competitive salary & stock options Europe, APACMar 30, 2025 -
Software Development unspecified EuropeMar 30, 2025
-
Software Development unspecified EuropeMar 30, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 54,748 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
Europe
|
|
Job Type
full-time
|
Posted
Mar 22, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
