[Hiring] Technical Consultant @Alpaca
Mar 30, 2025 - Alpaca is hiring a remote Technical Consultant. 💸 Salary: competitive salary & stock options. 📍Location: Europe, APAC.
Role Description
The Technology Consultant will operate as the technical expert interfacing with our enterprise customers around the world to help scope and support product integrations from conception to launch, in the following ways:
- Sales process: Driving product discovery to help formulate a product MVP as well as providing product demonstrations.
- Onboarding Integration: Supporting the integration project as the primary technical resource.
- Post Integration: Providing any additional solutioning a partner needs completed such as implementing a new feature.
Internally, the Technology Consultant will be a key partner to many teams which includes but is not limited to Product, Engineering, Brokerage Operations, Sales, and Customer Success. Simply put, the technology consultant is the voice of the customer internally at Alpaca.
As a technical resource in a highly collaborative role, the ideal candidate will demonstrate a strong solution orientation, as well as being an excellent communicator, troubleshooter, project manager, and team player.
Qualifications
- Enterprise-level business project experience with strong process, analysis, design, and documentation skills. Prior experience in a consulting role is a plus.
- Strong interpersonal skills with superior verbal and written communication skills for English-speaking clients to drive clarity on goals, set expectations, and collect feedback.
- Demonstrated problem-solving ability and attention to detail to deliver high-quality output while meeting deadlines.
- Strong tech background: RDBMS experience (we use Postgres). Familiarity with metabase is a plus.
- Experience with modern APIs (REST, Websockets, Server Sent Events).
- Experience with enterprise software implementations.
- Strong technical troubleshooting skills. Experience with issue management (JIRA) and API logging tools.
- Familiarity with Postman and curl requests.
- Flexibility to work with customers around the world.
- Familiarity and interest in FinTech, financial markets, and investing applications. FinTech work experience is a plus, especially with a broker-dealer business.
- Startup mindset.
Requirements
- Sales and customer success background leading the customer’s experience through pre-sales and post-sales. Sales training / enablement experience is a plus.
- Programming experience (we use Golang).
- Experience with version control (we use git).
- Experience with FIX protocol is a plus.
- Familiarity with Readme, OpenAPI yaml specification and documentation best practices.
Benefits
- Competitive Salary & Stock Options.
- Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care. In Japan, you are offered local benefits. Internationally, this includes a stipend value to offset medical costs.
- New Hire Home-Office Setup: One-time USD $500.
- Monthly Stipend: USD $150 per month via a Brex Card.
- Work with awesome hard working people, super smart and cool clients and innovative partners from around the world.
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| 📍 | Be aware of the location restriction for this remote position: Europe, APAC |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
competitive salary & stock options
|
Remote
Location
Europe, APAC
|
|
Job Type
unspecified
|
Posted
Mar 30, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Europe, APAC |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
