[Hiring] Team Lead, Customer Service Scheduling @R1 RCM Holdco Inc.
Mar 19, 2025 - R1 RCM Holdco Inc. is hiring a remote Team Lead, Customer Service Scheduling. 💸 Salary: $17.18 - $28.52 per hour. 📍Location: USA.
Role Description
As our Team Lead, Customer Service Scheduling, you will help provide day-to-day support to the scheduling team.
- Provide analytical expertise for the scheduling process while identifying workflow issues and providing solutions to upper management.
- Proactively monitor daily workflow and staff productivity while adhering to R1’s key scheduling performance and quality metrics.
- Assist in establishing and implementing departmental initiatives and develop team members to promote quality.
- Measure and monitor staffing levels, assigning duties, and facilitate daily stand-ups.
- Troubleshoot and resolve departmental issues with urgency, and train staff on new processes.
- Identify root causes for scheduling issues and assist in creating related documentation.
- Demonstrate strong leadership, decision-making abilities, and maintain a positive attitude.
- Utilize intermediate skills in Microsoft Word, Excel, PowerPoint, and Outlook, while ensuring performance standards are met.
Qualifications
- High School Diploma or GED
- 1-2 years scheduling experience
- 1 year leadership experience
Requirements
For this US-based position, the base pay range is $17.18 - $28.52 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Benefits
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do, driving customer success and improving patient care, while also giving back to the community and taking care of our team — including offering a competitive benefits package.
Similar Remote Jobs
More jobs at R1 RCM Holdco Inc.
-
Customer Service $109,118.00 - $187,269.24 per year USAMar 20, 2025
-
All others $105,575.00 - $144,587.45 per year USAMar 20, 2025
-
Data Analysis $59,282 - $110,424 per year, plus 10% bonus USAMar 20, 2025
More Customer Service jobs
-
Customer Service unspecified CanadaMar 21, 2025 -
Customer Service $22.00- $26.00 per hour USAMar 21, 2025
More jobs in USA
Kickstart Your Job Search
Unlock 52,657 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$17.18 - $28.52 per hour
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 19, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
