Supervisor, Access Patient and Support @222 Cardinal Health 110, LLC

[Hiring] Supervisor, Access Patient and Support @222 Cardinal Health 110, LLC

Mar 24, 2025 - 222 Cardinal Health 110, LLC is hiring a remote Supervisor, Access Patient and Support. 💸 Salary: $66,500 - $94,900. 📍Location: USA.

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Role Description

The Access & Patient Support Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services.

Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members
Ability to maintain development/training goals for team members in a 100% remote setting
Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program
Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership
Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules
Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader
Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting
Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues
Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager
Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills

Qualifications

Bachelor’s degree or equivalent work experience preferred
3-5 years of experience in related field preferred
Previous management experience preferred
Strong communication and presentation skills
Commitment to the continued development of oneself and team members
Ability to lead and engage remote employees

Requirements

Coordinates and supervises the daily activities of operations
Administers and executes policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact on work unit operations and customers
Frequently interacts with subordinates, customers, and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution

Benefits

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Back to Remote jobs > Customer Service

Supervisor, Access Patient and Support @222 Cardinal Health 110, LLC

Customer Service

Salary 💸 $66,500 - $94,900	Remote Location USA
Job Type full-time	Posted Mar 24, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Supervisor, Access Patient and Support @222 Cardinal Health 110, LLC

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