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Sales Support - Licensing @blueAPACHE

[Hiring] Sales Support - Licensing @blueAPACHE

Mar 24, 2025 - blueAPACHE is hiring a remote Sales Support - Licensing. 💸 Salary: unspecified. 📍Location: Philippines.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

  • Provide outstanding customer service and sales support to our customers and sales team.
  • Manage sales calls, provide product support including recommendations, orders status updates and manage order deliverables.
  • Renewal Management: Oversee and execute indirect CSP renewals, ensuring timely and accurate licensing for Microsoft products and services.
  • Upselling and Cross-Selling licenses.
  • Work with sales/technology SMEs to facilitate ongoing run-rate transactions.
  • Maintain product knowledge across key vendors and participate in ongoing training, primarily Microsoft and other software vendors.
  • Assist and deal with Enterprise clients' transactional queries around Licensing.
  • Act as a point of contact for existing business clients, addressing inquiries and resolving issues related to renewals and licensing.
  • Generate quotes.
  • Maintain relationships with software vendors and Distributors.
  • Build and maintain relationships with internal sales teams and key contacts within the BA client base.
  • Manage margin with Existing Business.

Qualifications

  • 1-2 years previous experience in quoting and or customer experience in technology or related industry.
  • Have a keen interest in technology and can conceptualise consumption models.
  • The ability to thrive in an environment where you are continually learning.
  • High attention to detail and commercial acumen.
  • Dedicated and able to work to deadlines, overseeing renewals to ensure no issues arise.
  • Ownership and follow-up skills.
  • You can multi-task and work under pressure.
  • Aptitude for sales, you are engaging, work as part of a team and autonomously.
  • Your written and verbal communication is clear, concise, and confident.

Requirements

  • Previous inside sales experience in an IT distributor or MSP with indirect licensing support experience between MSP and a vendor is highly regarded.
  • Knowledge of Microsoft licensing models, including indirect CSP programs, is highly desirable, not mandatory.

Benefits

  • Opportunity to continually expand your technical expertise and provide an uncompromising offering to our clients.
  • Options for you to interview virtually.
  • Environment to make a real difference, develop careers within a supportive and rewarding environment.
  • Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid/work from home model.
  • Regular social events and an awesome culture – work with a team of experts in their field.
  • Ongoing training and development including paid certifications.
  • Quality hardware and laptop provided.
  • Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!
  • All offers of employment at blueAPACHE are subject to National Police Checking Service.

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Before You Apply
📍 Be aware of the location restriction for this remote position: Philippines
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Sales Support - Licensing @blueAPACHE
Customer Service
Salary 💸 unspecified
Remote Location
Philippines
Job Type full-time
Posted Mar 24, 2025
Apply for this position Unlock 54,618 Remote Jobs
📍 Be aware of the location restriction for this remote position: Philippines
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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