Resident Services Coordinator @Sagan Recruitment

[Hiring] Resident Services Coordinator @Sagan Recruitment

Apr 03, 2025 - Sagan Recruitment is hiring a remote Resident Services Coordinator. 💸 Salary: up to 1600 usd. 📍Location: Northern America, USA timezones.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Resident Services Coordinator plays a key role in driving resident satisfaction through seamless maintenance coordination and responsive support.

Serve as the primary point of contact for maintenance requests.
Coordinate with vendors to schedule repairs, inspections, and preventative maintenance.
Keep residents informed of repair timelines, updates, and resolutions.
Track and document maintenance tickets and performance metrics using internal tools.
Ensure timely invoice approvals and vendor communication.
Communicate move-out expectations and final procedures to departing residents.
Process early termination requests and track notices.
Ensure smooth handoffs to the Leasing and Project Coordination teams.
Monitor for and track lease violations (e.g., unauthorized occupants, pets).
Issue communication and work with the team on appropriate actions or fines.
Maintain accurate documentation for legal and operational use.
Act as the primary contact for resident concerns, requests, and onboarding.
Handle lease modification requests and general support inquiries.
Ensure a welcoming and helpful experience for all residents.

Qualifications

Prior experience in maintenance coordination or property management support is required.
Excellent verbal and written communication skills.
Comfortable with phone support and managing multiple resident touchpoints.
Strong organizational and multitasking abilities.
Reliable internet connection and dedicated home workspace.
Experience with property management software (e.g., Buildium, Property Meld) is a plus.
Proficiency with Google Workspace (Gmail, Docs, Sheets).

Requirements

Bilingual in Spanish (nice-to-have).
Familiarity with U.S. rental housing and lease processes (nice-to-have).

Benefits

Independent contractor position.
Remote work opportunity (EST Time Zone).
Salary range up to 1600 USD.
Work schedule: Monday - Friday, 8:00 AM to 5:00 PM (EST).

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Before You Apply

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📍	Be aware of the location restriction for this remote position: Northern America, USA timezones
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Resident Services Coordinator @Sagan Recruitment

Customer Service

Salary 💸 up to 1600 usd	Remote Location Northern America, USA timezones
Job Type contract	Posted Apr 03, 2025

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📍	Be aware of the location restriction for this remote position: Northern America, USA timezones
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Resident Services Coordinator @Sagan Recruitment

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