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Redemption Associate @Lendbuzz

[Hiring] Redemption Associate @Lendbuzz

Apr 02, 2025 - Lendbuzz is hiring a remote Redemption Associate. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are looking for an outstanding team member to join in managing and coordinating the collection of delinquent payments for auto loan accounts.

  • Perform delinquent account collection calls on accounts where vehicles have been repossessed
  • Service inbound customer calls pertaining to Redemptions/Reinstatements
  • Maintain clear and descriptive notes
  • Set up and process one-time payments
  • Prepare delinquent accounts for post-repossession status
  • Communicate with clients in a timely and orderly fashion by sending out notices
  • Communicate effectively, in both written and oral formats, with Repo agents and forwarders to assist in the vehicle release process and provide necessary instructions
  • Enforce compliance with Collection Standard of Conduct policies
  • Perform various administrative functions

Qualifications

  • Proficiency in both Portuguese and English is required
  • One plus years' experience with collections in a call center environment
  • Auto collections experience is preferred
  • Previous work in collections, preferably in the automotive industry
  • Outstanding customer, communication and organizational skills
  • High level of integrity
  • Strong sense of teamwork yet able to work independently

Company Description

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

  • Diversity is a competitive advantage.
  • Compassion is a strength.
  • Simplicity is a key feature.
  • Honesty and transparency are non-negotiable.
  • Financial opportunity belongs to everyone.

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Before You Apply
📍 Be aware of the location restriction for this remote position: USA
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Redemption Associate @Lendbuzz
Customer Service
Salary 💸 unspecified
Remote Location
USA
Job Type full-time
Posted Apr 02, 2025
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📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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