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Real Estate Collections Agent
@Remote VA
[Hiring] Real Estate Collections Agent @Remote VA
Mar 28, 2025 - Remote VA is hiring a remote Real Estate Collections Agent. đź’¸ Salary: unspecified. đź“ŤLocation: Philippines.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are seeking a highly skilled and detail-oriented female Real Estate Collections Agent to join our team. The primary responsibility of this role is to contact customers with outstanding balances, record interactions and outcomes, analyze Accounts Receivable (AR) data in QuickBooks, and take appropriate actions to reduce delinquent accounts.
- Call customers from a provided list to collect overdue payments and update payment statuses.
- Maintain accurate records of all customer interactions, including contact dates and results.
- Analyze Accounts Receivable (AR) data in QuickBooks to identify overdue accounts and prioritize follow-ups.
- Record collection efforts in a spreadsheet as per company training and guidelines.
- Follow up with customers red-flagged for aging outstanding balances and encourage timely payments.
- Refer customers for Stop Service when necessary, following company protocols.
- Work closely with the finance and accounting team to report progress and issues.
Qualifications
- Female candidate required for this role.
- Proficiency in QuickBooks (experience in managing AR reports and recording transactions).
- Excellent spoken and written English skills for professional communication.
- Experience in collections, customer service, or accounts receivable is a plus.
- Strong negotiation skills with the ability to handle difficult conversations professionally.
- Detail-oriented and able to accurately document customer interactions.
- Ability to work independently while following company policies and collection guidelines.
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| đź“Ť | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
đź’¸
unspecified
|
Remote
Location
Philippines
|
|
Job Type
unspecified
|
Posted
Mar 28, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
