Patient Account Resolution Specialist @Apria Healthcare LLC

[Hiring] Patient Account Resolution Specialist @Apria Healthcare LLC

Mar 20, 2025 - Apria Healthcare LLC is hiring a remote Patient Account Resolution Specialist. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Individual Contributor will provide excellent customer service and product information, solutions and relevant details to patients and providers. Most importantly, this position provides above and beyond communication with our patients so that they feel heard, understood, valued and more connected with Apria.

Evangelize our customers and turn our disgruntled patients into our biggest fans.
Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences.
Critically problem-solve common complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures.
Proactively create a better patient experience.
Be a champion of the employee experience and drive our unique company culture.
Support the development and implementation of employee programs that nurture our company's core values to engage employees and create a positive culture.

Qualifications

High school degree or equivalent
3-5 years’ experience in healthcare/health insurance industry

Requirements

Patient-Focused: You start with the patient and work backwards.
Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities.
Collaborative: You love teamwork and work well across functions and groups.
An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership.
Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others.
Relationship Builder: You excel in getting people involved and building a network of contacts.

Benefits

Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement

Physical Demands

This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus.
It may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, and reaching above the shoulder.
This position may require the occasional lifting of equipment up to 50 lbs.

Other Information

The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations.
Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform essential functions.
This is a remote position which is US-based. This role requires individuals to physically reside and work within the United States.

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Patient Account Resolution Specialist @Apria Healthcare LLC

Customer Service

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Mar 20, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Patient Account Resolution Specialist @Apria Healthcare LLC

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