Spanish Bilingual Communication Assistant @Communication Service For The Deaf Inc

[Hiring] Spanish Bilingual Communication Assistant @Communication Service For The Deaf Inc

Mar 29, 2025 - Communication Service For The Deaf Inc is hiring a remote Spanish Bilingual Communication Assistant. 💸 Salary: $14.00 / hour. 📍Location: USA.

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Role Description

This role involves facilitating communication between deaf or hard-of-hearing individuals and hearing individuals through our Telephone Relay Service (TRS) Call Centers.

Work as a Call Center Representative (Communication Assistant)
Assist the deaf and hard of hearing community in making phone calls
Participate in training starting on Monday, May 12th

Qualifications

Fluent in Spanish and English
A minimum of a High School Diploma or equivalent
18 years of age or older
Typing Speed of 45 words per minute with 90% accuracy to qualify for training
Ability to type at 60 words per minute with 95% accuracy to graduate training
Excellent customer service experience and a relaxed/calm demeanor
Ability to work various schedules including weekdays, weekends, evenings, and holidays
Must be able to pass skill assessments administered by a local recruiter

Requirements

Excellent communication skills
Ability to speak clearly and pronounce and enunciate complex words and sentence structure
Ability to effectively verbally communicate using voice inflection, adjust tone and volume
Ability to read text aloud from a computer, listen to spoken words, and transcribe to text on a computer
Excellent grammar and spelling
Ability to learn and understand complex computer communication software, shortcuts, and command functions
Ability to work in a fast-paced environment
Ability to adapt to schedules influenced by call volume fluctuations

Benefits

Opportunity to work from home (must meet qualifications)
Starting wage of $14.00 per hour
$15.50 per hour after completing training and passing a Spanish fluency test
Hiring for full-time & part-time positions
Eligible for salary increases twice a year
Paid time off (for all employees)
Remote Work Stipend
Employee Assistance Program (available immediately, no employee cost)
Employee rewards for good attendance and performance
Student loan forgiveness eligibility (due to non-profit status)
Downtime is YOUR time
No sales, no quotas, no tech support, no customer conflict de-escalation

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Spanish Bilingual Communication Assistant @Communication Service For The Deaf Inc

Customer Service

Salary 💸 $14.00 / hour	Remote Location USA
Job Type full-time	Posted Mar 29, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Spanish Bilingual Communication Assistant @Communication Service For The Deaf Inc

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