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Customer Service
Organizer Support
@Weeztix BV
[Hiring] Organizer Support @Weeztix BV
Apr 07, 2025 - Weeztix BV is hiring a remote Organizer Support. 💸 Salary: unspecified. 📍Location: Latin America (LATAM).
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As an Organizer Support colleague, you will work in our support team and be co-responsible for the support to organizers. You will focus on the customer journey and make sure that both event organizers are helped in the right way. You become extremely happy with "Super, thank you".
- Provide top-notch support for (technical) inquiries
- Communicate primarily via phone, email, and our chatbot
- Ensure smooth communication with the team/colleagues regarding urgent matters or noticeable issues
- Act as the bridge between visitors, product, and development
- Regularly coordinate with Sales and Marketing to turn Weeztix into a well-oiled machine
- Share your knowledge and expertise about ticket buyers—both when asked and proactively
Qualifications
- You have ironclad patience and experience in a similar service-oriented role
- You are an excellent communicator and combine this with a hospitable and open mindset
- You are driven and have an unstoppable eagerness to learn
- You are innovative, take initiative, and think outside the box
- You thrive in a fast-paced environment and aren’t afraid to take risks
- You feel at home in a fast-growing company where you can see the impact of your work every day
- You speak fluent English and Spanish
- You feel comfortable in a flexible role, even when working far away from the rest of the team in Europe
Benefits
- A competitive salary and training opportunities
- Great flexibility in your workplace, you can work from anywhere you feel comfortable
- A fun and friendly team (in the Netherlands) that will always leave you smiling
- Opportunities to attend various festivals
- An amazing job!
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| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
Latin America (LATAM)
|
|
Job Type
full-time
|
Posted
Apr 07, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
