Member Services Representative @Connexus Credit Union

[Hiring] Member Services Representative @Connexus Credit Union

Apr 02, 2025 - Connexus Credit Union is hiring a remote Member Services Representative. 💸 Salary: starting wage of $17.50/hr and higher based on experience. 📍Location: USA.

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Role Description

As the first point of contact for members, identify and render the best service possible to all members including the ability to interact with other departments within the organization to answer questions.

Promptly and accurately assists members at the counter, drive-up, phone, or via mail correspondence with all financial transactions, including troubleshooting as necessary, while keeping information in the strictest confidence.
Identify opportunities to strengthen the member relationship through quality account deposits, loan referrals and/or credit applications and further promote credit union products and services to members.
On a daily basis, balance the cash drawer with no variations.
Take initiative for your personal development and stay informed of all credit union products.
Effectively use system contacts to convey information and problem solve.

Qualifications

High school diploma or equivalent is Required.
1+ years of work experience in a sales, retail or customer service environment with demonstrated success in achieving established goals is preferred.
Evidence of excellent verbal communication skills along with an outgoing personality that demonstrates a positive, friendly and energetic attitude.
Ability to remain calm under pressure and to be entrusted with the handling of confidential and personal matters.
Proficient keyboarding and 10-key calculator skills, along with the knowledge and ability to efficiently navigate among numerous computer systems.
Demonstrated ability to be a team player, with willingness to work in a fast-paced, flexible environment.

Requirements

Demonstrated knowledge of basic math skills to count cash and balance cash drawer accurately and proficiently is Required.

Benefits

20 days of paid time off and 8 paid holidays
16 hours of paid Volunteer Time Off
401K Retirement with up to 6% employer match
Excellent Health, Dental, Vision insurance, including multiple plan options
Health Savings Account with generous employer contributions
Employer paid Life insurance, Short-Term and Long-Term Disability
Tuition Reimbursement from $4,000 - $7,000 per calendar year
Robust Learning and Development program that includes an annual professional development stipend
Starting wage of $17.50/hr and higher based on prior experience

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Member Services Representative @Connexus Credit Union

Customer Service

Salary 💸 starting wage of $17.50/hr and higher based on experience	Remote Location USA
Job Type full-time	Posted Apr 02, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Member Services Representative @Connexus Credit Union

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