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Licensed Transaction Coordinator @Redfin Corporation

[Hiring] Licensed Transaction Coordinator @Redfin Corporation

Mar 20, 2025 - Redfin Corporation is hiring a remote Licensed Transaction Coordinator. 💸 Salary: $17.00 - $26.40 per hour, plus bonuses. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Transaction Coordinator, your number one priority is to deliver service that provides agents with two primary benefits: time and peace of mind. You'll take ownership of every possible task appropriate for a coordinator, and anticipate their needs by staying a step ahead so they can do what they do best, help clients win!

Your passion for delivering world-class service experiences that create raving fans out of every agent and client we support will be instrumental to your success in this role. In addition, we'll support you with in-depth training, cutting-edge tools, and a collaborative culture as you learn the ropes at Redfin and grow your professional career.

Day-to-Day Responsibilities:

  • Coordinate real estate deals, working with agents to orchestrate the details between clients, cooperating agents, lenders, closing companies, and other parties.
  • Manage a high volume (process 30-50 deals per month on average during busy months) while maintaining quick response times and proactive follow-up.
  • Coordinate property access for inspectors, appraisers, and other vendors.
  • Manage all paperwork related to the transaction, draft addenda as needed, process disclosures, and ensure our file is complete.
  • Proactively support multiple agents, building relationships to understand their working style and take care of our clients at every step in the home-buying and selling experience.
  • Minimize clients' stress by expertly guiding them through the closing process and promptly responding to their questions.
  • Work in a fast-paced environment while juggling multiple priorities using your market knowledge and our custom-designed tools.
  • Ensure all contractual deadlines are met; alert all parties when a deadline is at risk, and proactively mitigate that risk when within your control.
  • Drive agent and client satisfaction by providing support that meets our gold standard of service excellence.

Qualifications

  • A real estate license is required.
  • One year of real estate contract experience, with strong contractual and disclosure knowledge and an understanding of the multi-faceted lifecycle of closing a real estate transaction is preferred.
  • One year of customer service experience is required.
  • Excellent attention to detail, organizational and interpersonal skills.
  • Clear and concise verbal and written communication.
  • Proficient in basic technologies (internet search, customer relationship tools) and the aptitude to learn new technologies (Google suite, Redfin proprietary tools).
  • Experience using email and phone to communicate with clients and other parties required.
  • Calm demeanor when resolving issues and communicating with agents and clients.
  • Experience juggling multiple priorities in a fast-paced environment.
  • Strong sense of accountability for the agent and client experience.

Requirements

  • Schedule: Monday–Friday, 8am - 5:00pm.
  • This is a fully remote position, with up to 4 in-office visits per year for team events.

Benefits

  • Competitive hourly wage with uncapped bonus potential.
  • Three weeks of paid vacation, plus paid parental leave, sick leave, flex days.
  • Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses.
  • REALTOR association, MLS dues, and state license fees reimbursed.
  • 401(k) and Employee Stock Purchase Plan.
  • Comprehensive training and opportunities for career development.
  • Opportunities to participate in focus groups and process rollouts.
  • Management team invested in your growth and success.
  • Opportunities to move into senior level or management level roles at Redfin.

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Before You Apply
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Licensed Transaction Coordinator @Redfin Corporation
Customer Service
Salary 💸 $17.00 - $26.40 per hour, plus bonuses
Remote Location
USA
Job Type full-time
Posted Mar 20, 2025
Apply for this position Unlock 53,221 Remote Jobs
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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