Lead Self-Pay Performance Specialist @Access Clinical Partners, LLC

[Hiring] Lead Self-Pay Performance Specialist @Access Clinical Partners, LLC

Mar 22, 2025 - Access Clinical Partners, LLC is hiring a remote Lead Self-Pay Performance Specialist. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Self Pay Performance Team Lead completes all activities accurately and timely while embodying our vision and mission to provide “Unparalleled Experiences” and go above and beyond for our customers, team members, partners, and communities by ensuring their experience is effortless, personal, and connected.

  • Primary focus on revenue cycle self-pay performance functions
  • Work as an integral part of a cross-functional team
  • Support and advocate for the entire organization
  • Ensure the vision of delivering an unparalleled, effortless, personal, and connected experience is achieved

Qualifications

  • High School Diploma or GED required
  • 2 years of hospital or medical billing-related experience required
  • Two years of call center experience required
  • Proficient in the English language; bilingual (Spanish) is a plus

Requirements

  • Strong knowledge of medical revenue cycle processes, CPT, ICD-9, insurance claim adjudication, payment policies, and practices
  • Ability to navigate and create reporting to indicate performance and identify trends
  • Highly self-motivated and critical thinker who can work independently as well as in a cross-functional team
  • Superior customer service skills
  • Service oriented, energized, and motivated by providing excellent service
  • Time management skills, ability to multitask, and handle urgent interruptions with poise and professionalism
  • Strong organizational, planning, and decision-making skills with attention to detail
  • Clear, concise, and professional verbal and written communication skills
  • Confident communicator and skilled negotiator
  • Comfortable with dealing with ambiguity and excited to build something from the ground up

Benefits

  • All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status
  • The company will comply with all fair employment laws in each of the jurisdictions where we conduct business

Internet Requirements for Remote Call Center Employees

  • Connection Type: A hardwired (Ethernet) connection is mandatory
  • Minimum Internet Speed:
    • Download speed: At least 100 Mbps
    • Upload speed: At least 10 Mbps
  • Latency (Ping): Must not exceed 100ms
  • Internet Service Provider (ISP): Must subscribe to a reliable ISP providing high-speed broadband services
  • Backup Internet Connection: Optional but recommended
  • Testing and Compliance: Required to perform a speed test before shifts
  • Equipment: Responsible for ensuring appropriate modem, router, and Ethernet cable

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Before You Apply
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đź“Ť Be aware of the location restriction for this remote position: USA
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Lead Self-Pay Performance Specialist @Access Clinical Partners, LLC
Customer Service
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Mar 22, 2025
Apply for this position Unlock 55,275 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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