French Speaking Client Support Representative @Patrique Mercier Recruitment PT

[Hiring] French Speaking Client Support Representative @Patrique Mercier Recruitment PT

Mar 16, 2025 - Patrique Mercier Recruitment PT is hiring a remote French Speaking Client Support Representative. đź’¸ Salary: monthly salary with bonuses and health insurance. đź“ŤLocation: France.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves providing excellent customer support to French-speaking clients remotely from Greece.

  • Provide excellent customer support to French-speaking clients through various channels including phone, email, and chat.
  • Handle client inquiries and resolve issues efficiently to ensure high levels of satisfaction.
  • Collaborate with team members to enhance service delivery by sharing insights and best practices.
  • Maintain thorough documentation of client interactions and updates in our CRM system.
  • Assist clients during the onboarding process, guiding them through our offerings and resources.
  • Identify and understand client needs, offering tailored solutions to improve their experience.
  • Engage in ongoing training to stay current with product updates and customer support strategies.

Qualifications

  • Fluency in French and English is essential.
  • Previous experience in customer support or a client-facing role is preferred.
  • Strong communication skills with a focus on empathy and proactive problem-solving.
  • Ability to work independently and manage multiple priorities in a remote environment.
  • Familiarity with customer support tools and CRM platforms is advantageous.
  • A proactive mindset with a genuine passion for helping clients succeed.
  • Flexibility to work in various shifts, including evenings and weekends if necessary.

Benefits

  • Fully Paid Relocation Package (Flight, Transfer and Hotel)
  • Monthly Salary
  • 2 Extra Salaries Per Year
  • Health Insurance
  • Private Health Insurance
  • Monthly Bonus
  • And More...

Company Description

With a new dawn comes your Next Job! Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece.

  • We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

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đź“Ť Be aware of the location restriction for this remote position: France
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French Speaking Client Support Representative @Patrique Mercier Recruitment PT
Customer Service
Salary đź’¸ monthly salary with bonuses and health insurance
Remote Location
France
Job Type full-time
Posted Mar 16, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: France
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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