[Hiring] French Speaking Client Representative @Patrique Mercier Recruitment PT
Mar 16, 2025 - Patrique Mercier Recruitment PT is hiring a remote French Speaking Client Representative. 💸 Salary: competitive monthly salary + 2 extra salaries per year. 📍Location: France.
Role Description
This role involves utilizing your French language skills to assist our French-speaking clients, ensuring they receive the highest level of customer service.
- Deliver outstanding customer support to French-speaking clients through various channels, including phone, email, and chat.
- Address client inquiries and resolve issues promptly to enhance customer satisfaction.
- Collaborate with team members to share best practices and continuously improve service quality.
- Accurately document all client interactions in our CRM system to facilitate effective follow-up.
- Assist clients in navigating our services and support them throughout their onboarding process.
- Identify client needs and provide tailored solutions to improve their experience.
- Engage in ongoing training sessions to stay informed about our products and customer support strategies.
Qualifications
- Fluency in French and English is essential.
- Prior experience in customer support or a client-facing role is highly preferred.
- Excellent communication skills with a strong focus on client satisfaction.
- Able to work independently and manage multiple tasks effectively in a remote environment.
- Familiarity with customer support software and CRM systems is an asset.
- A proactive mindset and a genuine desire to assist clients are crucial for success in this role.
- Willingness to work flexible hours, including evenings and weekends if necessary.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
Company Description
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.
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| 📍 | Be aware of the location restriction for this remote position: France |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
competitive monthly salary + 2 extra salaries per year
|
Remote
Location
France
|
|
Job Type
full-time
|
Posted
Mar 16, 2025
|
| 📍 | Be aware of the location restriction for this remote position: France |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
