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Dutch Speaking Customer Support for Streaming TV & Movie Services Department @Mercier Consultancy

[Hiring] Dutch Speaking Customer Support for Streaming TV & Movie Services Department @Mercier Consultancy

Mar 21, 2025 - Mercier Consultancy is hiring a remote Dutch Speaking Customer Support for Streaming TV & Movie Services Department. đź’¸ Salary: competitive monthly salary. đź“ŤLocation: Europe.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves providing essential support to our Dutch-speaking customers in the Streaming TV & Movie Services Department.

  • Respond to customer inquiries in Dutch via phone, email, and chat
  • Assist customers with questions related to streaming services, account management, and content availability
  • Document client interactions and solutions accurately in our support system
  • Work collaboratively with technical teams to resolve customer issues
  • Provide detailed information on service features and troubleshooting steps
  • Gather customer feedback to improve our services
  • Participate in training sessions to remain informed about new features and updates

Qualifications

  • Fluency in Dutch and English, both written and verbal
  • Previous experience in customer support, ideally in the streaming or entertainment industry
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • A proactive approach to ensuring customer satisfaction
  • Ability to manage multiple inquiries efficiently in a fast-paced environment
  • Familiarity with customer support tools and streaming technologies is a plus

Benefits

  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Relocation Package (Flight, Transfer and Hotel)
  • Health Insurance
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • Support In Finding Accommodation After Hotel
  • Fully Paid Training
  • And More...

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đź“Ť Be aware of the location restriction for this remote position: Europe
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Back to Remote jobs  >   Customer Service
Dutch Speaking Customer Support for Streaming TV & Movie Services Department @Mercier Consultancy
Customer Service
Salary đź’¸ competitive monthly salary
Remote Location
Europe
Job Type full-time
Posted Mar 21, 2025
Apply for this position Unlock 54,065 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Europe
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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